Bottle Service & Guest Experience Specialist

Sydney Aycox

Elkins Park / Philadelphia, PA 215-***-**** *******.**@*****.***

LinkedIn: linkedin.com/in/sydney-aycox-8a31a6301 PROFESSIONAL SUMMARY

Dynamic and engaging Communications B.A. graduate (Temple University) with strong guest service experience, content creation skills, and marketing insight. Known for boosting engagement, delivering exceptional customer experiences, and bringing creative social campaigns to life. Seeking a role in social media marketing, leasing, or sales where I can leverage my communication skills, digital media strengths, and customer service-driven background to drive brand growth and client satisfaction.

PROFESSIONAL EXPERIENCE

Guest Services Coordinator (Hostess) — Ocean Prime, Cameron Mitchell Restaurants Jul 2025 – Present

- Delivered VIP guest experiences and coordinated private events for professional athletes and influencers. - Managed reservations and client communications via CRM systems, increasing repeat bookings. - Collaborated on event promotions and social content to enhance brand visibility. Social Media & Marketing Coordinator — Statera Coaching & Leadership Nov 2024 – May 2025 - Produced TikToks & Reels, growing engagement 20%+ through trend analysis and storytelling. - Managed content calendar, analytics, and copywriting using Sprout Social, Google Analytics & Canva. - Designed digital campaigns that expanded brand reach and community engagement. Style & Beauty Sales Consultant / Stylist — Windsor Fashions Inc. May 2021 – Jun 2025 - Executed visual merchandising & styling strategies to align with brand campaigns and boost sales.

- Delivered personalized consultations that improved client satisfaction and retention.

- Promoted store launches on social media, bridging in-store experience with digital marketing.

Guest Services Coordinator/ Beauty and Style Consultant— Target, Cheltenham, PA November 2021-June 2025

- Delivered high-volume customer service in a fast-paced retail environment, exceeding daily goals.

- Supported merchandising and promotional displays consistent with corporate branding.

- Handled POS transactions and product inquiries while maintaining accuracy and professionalism.

- Trained new associates on guest-service standards and sales techniques and collaborated with management on in-store events and seasonal marketing setups. SKILLS

TikTok & Reels Strategy • CapCut & Canva Editing • Google Analytics • Sprout Social • CRM Systems • Customer Service • Visual Merchandising • Brand Storytelling • Event Coordination • Trend Forecasting

EDUCATION Temple University — B.A. in Communications & Social Influence, May 2025 Dean’s List (2023–2025) Lambda Pi Eta Honor Society Black Student Union Philosophy Club

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