Served in the U. S. Army from ****-**** as both a Combat Medic and a Medical Plans and Operations Officer/Manager with a Top Secret security clearance. Excellent communication skills with the ability to work autonomously or within team-based environments and demonstrate critical thinking skills in order
to analyze stressful situations and protect secret and confidential documents. Ability to lead different teams to complete employers missions successfully. Experience providing presentations for health service support operations to senior leadership and developed plans for rapid deployment overseas.Versatile skills that will help any company succeed. Assisted Minor Surgery, Endoscopy assistant, suturing, worked in urology, worked in Emergency Room, Shift Leader, Instructed IV’s and First Aid, assisted with High Risk Mental Health Soldiers, provided resources for Commanders to give to their
Soldiers, set up medical clinics, arranged and coordinated deployment and reintegration clinics to ensure Soldiers were able to deploy. Assisted with research in order to update SOP’s and other policies for the Division.
Authorized to work in the US for any employer
SUMMARY OF QUALIFICATIONS
•Granted Top Secret clearance by United States Government (InActive)
•5 years as a Medical Plans and Operations officer/Health Administration Officer administrator for the United States Army
•Over 13 years of honorable enlisted service as a combat medic for the United States Army
•Over five years as an executive level team member accountable for planning and coordinating all Health Service Support operations.
•Preparing for and presenting-as directed by the Senior Advising Surgeon-
•Provided Health Service Support portions of briefings, overseeing individual and collective medical training.
•Supported Humanitarian Assistance Missions while deployed in support of the Iraq twice (2003/2010)
•Supported Afghanistan Special Ops in second iteration of the now “Female Engagement Team” in 2007
•Excellent communication skills, quick learner, reliable, works well independently and with others
•Open to experiencing new cultures and travel with travels to Germany, Iraq, Afghanistan, Hawaii, Spain, Mexico and Korea
•Customer Service Representative prior to enlisting in the military
•Hotel Front Desk Supervisor with cash handling experience
WORK EXPERIENCE
Personal Caregiving/Personal Assistant
Personal Caregiving-Sikeston, MO
Nov 2024-June 2025
Volunteer/Freelance
Assisted with transportation to doctors appointments.
Assisted with providing medications
Disposed of expired and unused excess medication.
Transported to the hospital or emergency room
Cleaned inside the house
Grocery Shopping
Mowed the lawn for elderly and neighbors.
Healthy foot massages, back rubs and body temperature cooling.
Neighbor Solutions Specialist
Ring-Wireless Security Tempe, Arizona
October 2020-August 2021
$16.00 Hourly
•Assisted customers with physical installation of a variety of Ring devices
•Guided customers through trouble shooting devices and processing replacements after ensuring the device was damaged.
•Provided login assistance, such as password, 2step verification, Ring App assistance.
Certified Medical Assistant
Family Medical and Wellness Care-Phoenix, Az
June 2019-January 2020
$16.00 Hourly
•Assisted with receptionist coverage while receptionist was at work
•Roomed patients, took vitals after patients were checked in
•Administered basic laboratory tests to patients and provided the results to the provider
•Provided assistance with minor surgical procedures and gynecological procedures
•Filed medical records, provided certain results to patients, answered messages and assisted with coding
Administrative Medical Assistant
Harmony Medical Center-Gilbert, Az
March 2019-May 2019
$16.00 Hourly
•Data entry, transcribing patient medical history, family history into Electronic Medical Records Systems
•Assisted in producing, boxing and shipping medical record books for each patient
Client Service Manager
HomeWatch Caregivers-Tempe, Az
May 2017-Aug 2018
Supervisor-Michael Stinson 480-***-****
$43,000 Salary
•Human Resource Officer, Compliance Specialist, Risk Management Specialist
•Completed Payroll
•Assisted with coordination of staff meetings, prepared agendas and dementia training
•Produced Schedule for 20 plus caregivers with approximately 20 clients and maintained supervision of all accounts.
•Case management, client intake, compliance inspections, pairing of the client and caregiver
•Ensured caregivers were enrolled in continuing education and all credentials were updated
•Recruitment, hiring, termination, background checks, compliance of reference verification
•Onboarding, orientation, ordered office supply’s, backfilled nursing facilities and memory care
Certified Medical Assistant
Desert Valley Gastroenterology- Mesa, Az
November 2016-February 2017
Supervisor-Sue Hauberg- 480-***-****
$36,000 Salary
•Took vitals for patients receiving services at the clinic, filing medical records, assisted with coding diagnosis.
•Verifying insurance, obtained prior authorization and scheduling patients for gastroenterology surgery or procedures.
•Assisted with any and all duties to assist doctors, physicians assistants in the physicians assistant
Assistant Adjutant/Medical Operations Officer
US Army-FT Bliss, Az
Dec 2015-Aug 2016
Kyle George- 915-***-****
$82,000 Salary
•Provided assistance with human resource and personnel support of US and multinational operations
•Assisting with revamping Standard Operating Procedures within the organization and for equipment
•Instructed and mentored subordinate personnel for Human Resource operations and systems
•Assisted with boards and for applying for commissioning opportunities
•Tracked daily staffing assignments, time cards and financial for organic military personnel
Brigade Healthcare Service Manager-Army
Fort Bliss, Texas 79916
July 2014-Dec 2015
Supervisor’s Name: David Holstead
Supervisor’s Phone: 254-***-****
$82,000 Salary
•Lead advisor for all medical logistics and medical administration support for 4400 personnel
•Coordinated and managed Soldier Readiness Program events for deploying Soldiers, ensuring updates of personnel health records into the Medical Protection System (MEDPROS)
•Implemented new systems and trackers to improve the overall medical readiness as a whole for units
•Functioned at the executive level while completing a full range of responsibilities in support of multiple tasks for both Global Response Force, Quick Reaction Forces and National Training Center Rotations
•Ensured the financial stability of programs through budget tracking and weekly reporting of expenditures
•Tracked program cost and schedules to ensure project is completed on time and within budget
•Manage team personnel to include coverage, professional development, and task proficiency
•Manage team schedule to ensure all activities and requirements are accomplished
Healthcare Service Manager-Army
Fort Shafter, Hawaii 95858
April 2013-June 2014
Supervisor’s Name: John Chadbourne
Supervisor’s Phone: 808-***-****
$85,000 Salary
•Maintained data on Wounded Warriors and provided updates for the Commanding General
•Coordinated and managed Soldier Readiness Program events for deploying Soldiers, ensuring data is updated into MEDPROS
•Assisted with Soldiers entering the Individual Disability Evaluation System and utilized data in the e-profile system
•Surpassed the Department of Defense Army Standard of the Influenza Program by achieving 95 percent prior to the deadline
•Developed plans for the Rapid Deployment plans for overseas packages
•Developed Force Health Protection Guidance for United States Army Pacific Forces for locations in Asia
•Performed clerical duties such as scheduling, counseling, brief presentations, and operations production
•Handled confidential and classified information
Healthcare Services Administration-Army
Schofield Barracks, Hawaii 96857
June 2012-April 2013
Supervisor: Darman Place
Supervisor’s Phone: 808-***-****
$80,000 Salary
•Served as the primary advisor for all health service support operations, to the top executives
•Prepared and updated weekly, monthly, and quarterly compliance reports
•Assisted with Soldiers entering into the Individual Disability Evaluation System and utilized data in the e-profile system
•Coordinated and managed Soldier Readiness Program events for deploying Soldiers, ensuring data updates were entered into MEDPROS
•Performed clerical duties such as scheduling, counseling, brief presentations, and operations production
•Handled confidential and classified information
Healthcare Services Administration-Army
Fort Stewart, Georgia 31314
January 2010-May 2012
Supervisor: Greg Short
Supervisor’s Phone: 813-***-****
$72,000 Salary
•Served as primary advisor for all health service support operations, to the top executives
•Prepared and updated weekly, monthly, and quarterly compliance reports
•Coordinated and managed Soldier Readiness Program events for deploying Soldiers, ensuring data updates were entered into MEDPROS
•Performed clerical duties such as scheduling, counseling, brief presentations, and operations production
•Procured and managed over $1,000,000 in medical supplies for host nation treatment
•Operated under extremely adverse conditions at a remote firebase
•Assigned the official investigator for missing equipment, inappropriate actions-provided reports to higher command
Medical Technician Non-Commissioned Officer Supervisor/Instructor Writer-Army
Fort Jackson, South Carolina 29209
October 2007-December 2009
Supervisor’s Name: Kimberly Marshall
Supervisor’s Email: ********.*.*********.***@****.***
$66,000 Salary
•Assisted in the development and implementation of a point of instruction on Saline Locks to 42,000 Initial Entry Soldiers
•Managed training for over 45,000 Drill Sergeants, Cadets and Initial Entry Students
•Developed and Implemented medical evaluation training lane for over 200 Soldiers
•Implemented medical safety guidelines for over 1,000 Initial Entry Training Students
•Maintained over $400,000 worth of training aids, supplies, and equipment
•Served as a Casualty Assistance Officer for Soldiers to assist families of Soldiers who killed in action
•Served as range safety noncommissioned officer for live ranges of all types of weapons
Combat Medical Non-Commissioned Officer/Healthcare Assistant Supervisor-Army
Bagram Airfield, Afghanistan 09354
February 2007-October 2007
Supervisor: Michael Lambert
Supervisor’s Email: *******.*.*******@**.****.***
$72,000 Salary
•Tactical Combat Casualty Care Instructor for Soldiers while deployed in Afghanistan
•Served as a Special Operations Task Force -71(SOTF-71) Treatment Non-Commissioned Officer (NCO)for over 300 United States Army, Marines, Air Force, and several foreign Special Operations Soldiers at a Forward Operating Base
•Selected through an Army-wide search to serve on second trial rotation to serve on the Female Treatment Team as the supervisor, currently known as the Female Engagement Team with Special Forces out of Fort Bragg, North Carolina, to plan and coordinate Cooperative Medical Assistance missions
•Served as a liaison NCO for special category (SPECAT) missions
•Procured and managed over $50,000 in medical supplies for host nation treatment
•Operated under extremely adverse conditions at a remote firebase
Clinic Emergency Treatment Non-Commissioned Officer Supervisor/Clinic Healthcare Assistant- Supervisor-Army
Grafenwohr, Germany
January 2004-February 2007
Supervisor: Maria Vanterpool-Harden
Supervisor: 270-***-****
$66,000 Salary
•Provided medical services to a combined population of military and civilians of 3,800 beneficiaries
•Supervised and trained five NCOs and nine junior enlisted Soldiers
•Ensured Lab, X-ray and Pharmacy services were operational in order to provide continuous appropriate health care
•Served as the personnel/human resource NCO, tracking all personnel schedules, timecards and financial actions for organic military personnel
•Maintained oversight of equipment valued over $50,000 with no losses
HealthCare Non-Commissioned Officer-Army
Fort Stewart, Georgia 31314
September 1998-December 2003
Supervisor: Calvin Brown
$56,000 Salary
•Served as the Health Care Treatment NCO for a Medical Company in 703d Main Support Battalion, 3d Infantry Division (Mechanized) in support of Operation Iraqi Freedom and Operation Enduring Freedom.
•Directly supervised six subordinates and ensured their training, safety compliance and health and combat readiness
•Maintained control of medical equipment sets valued in excess of $100,000
•Served as the unit smallpox liaison, vaccinated 5000 Soldiers within deployment operations
•Deployed as Advanced Party Platoon Sergeant with subordinate 30 Soldiers
•Mentored four Soldiers for promotions and continuing education
GHMA MEDICAL CENTER
Tucson, Arizona
1995-1996
$14.00 Hourly
Served as a medical assistant taking vitals, triage, procedures
Assisted with reception work and patient scheduling
Processing patients
Filed medical records
Assisted with coding diagnosis
Received Payments for patient care
Courtyard by Marriott
Tucson, Arizona
1994-1996
$12.00 Hourly
Served as Front Desk/Restaurant Supervisor-mid shift
Cash handling procedures
Receptionist/clerk duties
Inventory Checks/Restocking
Security Checks
Employee Scheduling and Time Cards
Property management
Purchasing orders
Administrative duties: typing, shipping and handling, Microsoft Word
PROFESSIONAL EDUCATION AND TRAINING
•CompTIA Certifications-New Horizons, Phoenix, Arizona 2020
•American Military University Charlestown, West Virginia. Bachelor of Arts in Sports and Health Sciences, May 2008
•Pima Community College, Tucson, Arizona, General Studies 1991
•Tucson College, Tucson, Arizona, Medical Assistant, 2004
•Warrior Leader Course, Fort Stewart, Georgia 1999
•Basic Non Commissioned Officer Course Fort Sam Houston, TX
•Senior Leader Non Commissioned Officer Course, FT Sam Houston, TX
•Leadership Enhanced Program Courses
•Humanitarian Assistance Response Training Course
•Military Medical Humanitarian Assistance Course
REFERENCES:
Clyde Dixon, PHD Clinical Psychiatry Physician-, 210-***-****
Yvonne Johnson, Human Resource Manager, 210-***-****
Keneidra Hargrove, Business Consultant, 706-***-****
Kayla Kight, US Army Reserve RN, 321-***-****
John Shorbe, Program Manager, 520-***-****