Tiffany kirk
Resume:
Tiffany Kirk
Casa Grande, AZ *****
**********************@*****.***
Authorized to work in the US for any employer
Work Experience
DoorDash Delivery Driver
DoorDash-Casa Grande, AZ
September 2023 to Present
• Delivered packages and goods to customers in a timely and efficient manner
• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
• Ensured the safe handling and transportation of fragile or perishable items
• Adhered to all traffic laws and regulations while operating company vehicles
• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
• Provided excellent customer service by addressing inquiries and concerns promptly and professionally
• Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
• Completed an average of 30 deliveries per day with a 90% on-time rate
• Achieved a customer satisfaction rating of 92% based on feedback surveys Warehouse Associate
Panaz warehouse-Casa Grande, AZ
September 2022 to July 2023
• Received, inspected, and documented incoming shipments of products
• Efficiently organized and maintained inventory in accordance with company standards
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Performed regular quality checks on products to ensure they met specifications
• Maintained a clean and organized work area, promoting safety and efficiency
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
Costumer Service Representative
Circle k-Casa Grande, AZ
December 2020 to August 2021
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Implemented effective upselling techniques to increase sales of promotional items or add-ons
• Collaborated with the store management team to resolve pricing discrepancies or product returns
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
House Supervisor
Chapman House-Orange, CA
September 2017 to November 2019
• Provided direct care and support to residents in a group home setting
• Promoted a safe and supportive environment by monitoring residents' behavior and intervening in crisis situations when necessary
• Participated in staff meetings to discuss resident progress, challenges, and strategies for improvement
• Reduced medication errors by 100% through diligent adherence to medication administration protocols Private In-Home Caregiver
Private client Robin Miller-Hemet, CA
February 2011 to July 2015
• Prepared nutritious meals based on dietary requirements and preferences, ensuring a well-balanced and healthy diet for clients
• Maintained a clean and safe living environment, performing light housekeeping tasks and organizing living spaces for optimal comfort
• Provided compassionate and personalized in-home care for individuals with varying health conditions and needs, ensuring their physical and emotional well-being
• Developed strong and trusting relationships with clients and their families, fostering a supportive and caring environment
Skills
• Communication skills
• Driving
• Time management
• Delivery driver experience
• Climbing
• Leadership
• Grocery store
• Merchandising
• Customer service
• Team management
• Cashier
• First aid
• Supervising experience
• Basic math
• English
• Team player
• Mobile devices
• Warehouse experience
Languages
• English
Certifications and Licenses
Non-CDL Class C
First Aid Certification
CPR Certification
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