S U M M A R Y
Dynamic and results-oriented professional with 20 years of experience and Security Clearance, committed to enhancing organizational performance. Adept at thriving in both individual and team settings, leveraging a strong work ethic to quickly adapt to various processes and achieve company objectives. Resourceful and driven, with a passion for optimizing growth and efficiency to meet organizational needs and elevate service value. S K I L L S
Communication
Product Knowledge
Time Management
Team Oriented
Leadership
Records Management
W O R K E X P E R I E N C E
Ameritech Facility Services
Project Coordinator / Project Management Support • March 2025 – Present
Coordinate facility and construction projects by supporting project managers with scheduling, budgeting, and tracking key deliverables to ensure successful project execution from planning through completion
Develop and maintain project schedules and task trackers using Smartsheet, enhancing cross-functional collaboration, team accountability, and overall project transparency.
Prepare comprehensive project documentation, cost reports, and progress updates for leadership and clients, ensuring accurate and timely reporting throughout all project phases.
Serve as a key liaison between vendors, subcontractors, and internal departments, ensuring timely communication, issue resolution, and seamless coordination across all stakeholders.
Independently oversee smaller-scale facility service projects, managing subcontractor performance, ensuring compliance with safety and quality standards, and delivering projects on time and within budget.
Hartmann Window Cleaning
Assistant Crew Lead/Technician • Nov 2024 – March 2025
Complete all jobs assigned to me daily, ensuring timely delivery, accuracy, and quality while maintaining strong attention to company standards and workplace safety.
Operate small tools, power tools, and lifting equipment (step stools, pressure washer, and lift platforms) to complete various cleaning tasks efficiently and safely.
Performed repetitive tasks with hand-eye coordination and ensured the safe use of tools while working in environments with noise, chemicals, fumes, and dust.
Assist owner in developing and executing marketing strategies, including customer outreach, content creation, and performance tracking to drive brand awareness and revenue growth.
Maintain 5-star quality service by consistently delivering exceptional customer experiences, resolving issues efficiently, and ensuring high standards of professionalism. Insight Assurance
Business Development Representative (Internship) • August 2024 – October 2024
Conducted outreach activities to build and maintain client relationships, generating leads and promoting business growth.
Research target accounts to build a pipeline of qualified leads, utilizing market analysis, competitor insights, and industry trends to identify and engage potential clients for business development.
Maintain up-to-date records in CRM systems, ensuring accurate documentation and timely follow-ups to improve customer satisfaction and sales support.
Identified key decision-makers and initiated contact, driving business opportunities through personalized outreach. United States Marine Corps
Division First-Line Supervisor • December 2019 – September 2024
Lead, train, supervise, and mentor employees under my charge within the Communications team, fostering a collaborative environment and ensuring high standards of performance and accountability.
Inspect everything, maintain standards, and enforce standard operating procedures to ensure compliance with company policies, identifying areas for improvement and promoting a culture of excellence and consistency.
Create and maintain weekly, monthly, quarterly, and annual training schedules, aligning learning objectives with organizational goals.
Provide recommendations to Senior Management on team assignments, discipline, equipment accountability, and compliance, ensuring alignment with organizational goals and operational efficiency.
Assist in the planning, installation, operation, and maintenance of communication assets, ensuring seamless integration and optimal performance. Recruiter • November 2016 – December 2019
Prospected, screened, sold, processed, and prepared applicants for recruitment to the Marine Corps Recruit Depots, ensuring all documentation was completed accurately and in compliance with policies.
Utilized programs to generate referrals, prospects, and contracts, leveraging data analysis and outreach strategies to drive business growth.
Establish and maintain positive relationships with the community, organizing outreach events to promote the organization’s mission and enhance engagement.
Consistently met sales targets, developing strong client relationships and leveraging market insights to increase contract acquisition. Telecommunications Manager • September 2012 – November 2016
Advise senior management on communication architecture during planning and execution phases, recommending improvements and ensuring alignment with technical requirements.
Manage and supervise inventory control and stocking operations, ensuring compliance with safety standards and maintaining accurate records of military documents and technical documents.
Telecommunications Team Supervisor • May 2006 – September 2012
Ensure document control and maintain up-to-date records for all technical documents and military documents to support seamless operations.
Maintain a safe work environment while ensuring adherence to safety protocols, including the use of PPE, exposure to noise, chemicals, fumes, and dust. TX
*******.****@*****.***