Operations & Logistics Executive Leader

John V. Mancinelli

****************@*****.*** § 603-***-****

* ****** ****, *********, ** 01940

Experienced Operations/Logistics Executive

Proven leader with a 30+ year record of exceptional achievement leading complex operations, logistics, demand planning and customer support organizations for global leaders in 3PL, consumer/food products and apparel manufacturing and sales.

Seeking new challenges involving transformative approach for key company operations and sales functions to capitalize on skills in designing and implementing continuous improvement initiatives.

TSA LOGISTICS LLC dba UNISHIPPERS – Lynnfield, MA June 2021 to Present

UPS Reseller and LTL & FTL Freight Brokerage

Franchise Owner

Entrepreneurial franchise owner with a proven record of building high-performing teams, scaling revenue, and optimizing logistics operations. Brings deep expertise in supply chain strategy, multi-site distribution management, inventory optimization, routing efficiency, and end-to-end customer service, ensuring operational excellence and superior client satisfaction.

Built the franchise from the ground up, overseeing all daily operations, staffing, sales, and financial performance.

Recruited, trained, and managed a high-performing sales team that consistently exceeded monthly and annual goals.

Grew territory revenue by 43% through customer acquisition and service-quality improvements.

Full ownership of P&L, budgeting, forecasting, and financial reporting.

Negotiated contracts with logistics providers and suppliers to secure better pricing, delivery standards, and service-level agreements.

Yokohama – Off Highway Tires / Alliance Tire Americas, Inc. – Wakefield, MA September 2016 to June 2021

Leader in the sales and distribution of agricultural, forestry, construction and OTR tires

Vice President - Operations

Executed a LEAN based process improvement strategy and directed a team of 38 individuals responsible for the distribution of 800+ items sold by retailers and wholesalers throughout North America. Oversaw all operational/strategic activities of domestic truckload and intermodal logistics as well as warehousing, demand planning/procurement, inventory control and multiple third-party vendors with $100M+ operating budget. Partnered with Marketing, Sales, and Manufacturing divisions to align business strategies and customer objectives, producing net sales of $600M+.

Led the merger of Alliance Tire Americas & Yokohama’s Off Highway Tire to include all domestic and international ocean freight, demand planning, distribution and inventory planning functions forming the Yokohama – Off Highway Tires America business.

Responsible for all import/export operations, trade & US Customs compliance for over 7,000 containers annually

Designed new Transportation Planning and Management strategy, including the integration of a 3PL partner and a Transportation Management System saving $45K+ per month.

Introduced a Sales & Operations Planning (S&OP) & Forecasting model and led the implementation of change management program across Operations, Marketing & Sales which improved Order Fulfillment and reduced Non-Working inventory by over 40%.

Owned a transportation spend/budget, while ensuring cost-effectiveness and customer performance via carrier KPIs

Welch Foods – Concord, MA February 2013 to August 2016

Processing/marketing subsidiary of National Grape Cooperative of approximately 1,000 family farmers

Director – Customer Operations

Appointed to facilitate and direct a team of 27 individuals responsible for distribution of 400+ products sold by grocery retailers and food service operators throughout U.S. and 40 other countries. Manage all areas of domestic and international logistics (warehousing/distribution) and customer service (order management, credit/collections, customer specific demand fulfillment services, continuous replenishment programs). Oversee $75M annual operating budget.

Lead procurement process and management for all transportation, distribution, and warehouse services, including all outbound, inbound and interplant freight, rail fleet operations and third-party logistics providers. Implemented strategic plans to meet aggressive targets for cost/quality/service improvements.

Designed a new Transportation Planning and Execution strategy within the first 9 months of tenure, including facilitating the integration of a 3PL partner and a Transportation Management System saving $750K in the first 4 months post Go Live.

Redesigned Order to Cash processes via insourcing all deduction management activity, saving $300K+ annually in commission fees.

Solving Efeso (now Efeso Consulting) – Paris, France June 2011 to February 2013

Leading global management consultancy firm focusing on strategy, operational and organizational effectiveness.

Senior Consultant

Hired to develop and execute expansion strategy for North American and South American Supply Chain Practice and lead all customer engagement efforts. Traveled from home-based office 5 to 6 times monthly to client sites throughout U.S., Canada, and Mexico. Facilitated multiple Supply Chain Improvement Projects, with widely varying scope, for numerous clients resulting in significant cost reductions, efficiency gains and sustainable results while driving profitable growth via TPM and Lean Flow methodologies.

Expanded the North America/South America (NA/SA) Supply Chain practice by 350% to ~$3.6MM annually.

Chosen to lead training/development efforts involving 30+ consultants and 4 countries in NA/SA region to enhance the business expansion and ensure consistent fulfillment of client needs.

Timberland Company – Stratham, NH December 2010 to June 2011

Global, leader in design, manufacturing and marketing premium footwear, apparel, and accessories for outdoors lifestyles

Director, North American Planning and Operations

Appointed to direct end-to-end, customer-focused operating strategy across 300 wholesale accounts, 1,300+ styles and $275 million operating budget.

Redesigned the NA reporting structure, introduced customer focused KPIs & operating metrics resulting in a 21% reduction in order cancellations and a $2.3 + million reduction in non-working/excess inventory.

Facilitated the design & implementation of an S&OP and Supply/Demand Match improvement process resulting in a $1.1 million + reduction in lost revenue due to inventory availability-designed NA reporting structure introduced customer focused KPIs and operating metrics yielding 21% drop in order cancellations and $2.3M+ reduction in non-working/excess inventory.

New England Confectionery Company (NECCO) – Revere, MA November 2009 to October 2010

Oldest multi-line candy company in the U.S.; an American Capital portfolio company

Director, Supply Chain

Directed operational/strategic activities of demand planning, procurement, materials management, inventory control and third-party vendors with $44M+ operating budget. Partnered with Marketing, Sales, and Manufacturing divisions to align business strategies and customer objectives, producing net sales of $87.2M.

Restructured organization and introduced demand planning/inventory control function; reduced overall inventory by $6.5M+, cut operational costs by 11% and improved forecast accuracy by 26%.

Procter & Gamble/The Gillette Company – Boston, MA June 1996 to November 2009

World leader in consumer products; acquired The Gillette Company in 2005

Senior Manager, Logistics and Customer Support – P&G (2007 to 2009)

Promoted to direct operational/strategic aspects of customer service, distribution, inventory management and customer logistics for North American Team of BJ's Wholesale Club, leading operator of membership warehouse clubs in Eastern U.S. Supervised $29M+ inventory operating budget.

Created Direct to Store (DTS) replenishment model using Value Stream Mapping, reducing operational costs by 14% and inventories by 8%.

Manager, Logistics and Customer Support, New Business Development – P&G (2006 to 2007)

Appointed to direct and implement Gillette Company integration and supply network solutions involving 25 accounts, 8 functional areas, 150 employees and $65M operating budget. Key member of the executive team that drove business results and formulated strategic plans.

Introduced capacity analysis process resulting in 12% increase in shipment efficiency and 16% cost reduction.

Manager, Customer Value Chain, National Grocery – GILLETTE (2004 to 2006)

Chosen to introduce Gillette’s first Value Chain organization for dedicated accounts, supervising $36M+ inventory and staffing operating budget. Staffed and managed 12-member team involving sales, market analytics, customer service and logistics to provide best in class supply chain solutions.

Developed and implemented cross-functional operations, sales, and customer service team, resulting in 45% cost reduction in logistics operation and 35% improvement in customer policy compliance.

Operations Manager, Grooming and Personal Care – GILLETTE (2000 to 2004)

Promoted to direct day-to-day North American sales support operations for $23M+ in daily order volume involving 300+ customers and 26 field sales teams. Supervised staff of 6.

Designed and executed LEAN operating/continuous improvement strategy; introduced “pull” inventory replenishment model resulting in $4.6M inventory reduction and 12% decrease in stock-outs.

Manager, Materials and Production, Grooming – GILLETTE (1998 to 2000)

Directed production/packaging operations for 3 facilities with collective $31M operating budget supporting all North American demand. Developed business processes and control standards that enabled production operations to exceed throughput and loss-elimination goals. Managed $600,000+ in weekly raw material inventories involving 23 vendors.

Reduced finished goods inventories by 17% while increasing raw material inventory turns by 30%.

Materials Analyst, Personal Care – GILLETTE (1996 to 1998)

Planned and directed delivery of $235,000 in weekly raw material inventories to support filling/packaging operations for 8 manufacturing lines with staff of 35 and $14M operating budget.

Aligned suppliers and purchasing agents with production scheduling & NA demand planning staff to consolidate shipment planning, reducing freight costs by 26% and detention charges by 18%.

Additional Experience

Supervisor, Inventory Control – Teradyne Inc.; North Reading, MA (1995 to 1996)

Led procurement and implementation of $285,000 Inventory Control Software System, selecting vendor and completing project 2 weeks ahead of schedule and 9% under budget.

Supervisor, OEM Production – Bose Corp.; Framingham, MA (1994 to 1995)

Completed extensive quality control and technical training required to manage day-to-day production, quality assurance and shipment operations for OEM department. Designed and delivered employee quality assurance training program, resulting in 13% reduction of in-line defects. Managed ground/air operations in support of bi-weekly European and Asian shipments.

Officer, U.S. Navy; Virginia Beach, VA (1990 to 1994)

Responsible for training, operational readiness, and advancement of personnel and $850,000 in supplies and equipment. Directed daily operations for multiple units ranging from 12 to 168 members.

Education/Certification

Bachelor of Science, Business Administration – Norwich University – Northfield, VT

Reserve Officers Training Corps (ROTC) Academic Scholarship

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