Jack Reynolds
Folsom, CA *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Server
Chef Burma-Sacramento, CA
July 2024 to Present
• Demonstrated exceptional multitasking skills during peak hours
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Table Games Dealer
Thunder Valley Casino-Lincoln, CA
February 2021 to June 2024
• Provided exceptional customer service by engaging with players, answering questions, and resolving any issues or disputes
• Maintained a professional demeanor at all times while interacting with diverse clientele
• Handled cash transactions efficiently by accurately counting chips and making correct change for customers
• Demonstrated strong mathematical skills by quickly calculating winning bets and accurately distributing chips
• Managed a fast-paced table with 1-5 players while maintaining accuracy in payouts and game procedures
Server/Waiter
Old Spaghetti Factory-Folsom, CA
December 2018 to January 2021
• Demonstrated exceptional multitasking skills during peak hours, accurately managing 1-7 tables
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Sales Associate
Aquarium Depot-Roseville, CA
December 2016 to December 2018
• Consistently exceeded monthly sales targets by $2000 through effective product knowledge and persuasive selling techniques
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
Education
High School Diploma
Bella Vista High School-Fair Oaks, CA
June 2015
Skills
• Customer service
• Cash handling - Cash handling experience (6-10 years)
• Sales - Sales experience (6-10 years)
• Restaurant experience
• Food handling
• Time management
Languages
• English
Certifications and Licenses
Food Handler Certification
ServSafe