Administrative Operations Coordinator

Professional Summary

Organized and adaptable administrative professional with 5+ years of experience managing office operations, scheduling, and customer communications. Known for multitasking across competing priorities, improving workflow efficiency, and providing dependable support to management and field teams. Seeking to bring strong coordination and communication skills to a remote or hybrid administrative role.

Key Strengths

Dependable under pressure • Strong multitasker • Fast learner with attention to detail • Approachable and team-oriented

Experience

Administrative Assistant All Phase Roofing and Construction June 2024 – Present

Manage high-volume scheduling and customer communication for residential and commercial projects, ensuring smooth coordination between crews and clients.

Oversee material orders, vendor communication, and job documentation to maintain project accuracy.

Prepare invoices, track accounts, and assist with onboarding and hiring tasks for multiple departments.

Secretary All Phase Roofing and Construction May 2022 – April 2023

Created and maintained detailed job records, color charts, and proposal templates that improved office efficiency.

Communicated directly with customers and project managers to schedule estimates and ensure satisfaction.

Supported company leadership by drafting correspondence, tracking payments, and maintaining insurance compliance files.

Photographer Lifetouch / Shutterfly August 2023 – June 2024

Organized photography events, managed equipment, and maintained a positive environment to help students feel comfortable and confident.

Ensured timely and accurate order submission to meet company standards.

Team Lead KDC 2020 – April 2021

Supervised production teams, enforced safety standards, and improved efficiency through consistent communication and workflow coordination.

Retail Merchandiser (PT) Driveline November 2021 – April 2022

Executed product displays based on planograms and collaborated with store teams to optimize merchandising and inventory.

Production Worker Cornerstone/Ply Gem July 2020 – December 2020

Operated cutting machinery for window frame materials while ensuring consistent quality control and safety compliance.

Concierge Bentley Commons June 2015 – October 2015

Managed phone systems, guest sign-ins, and daily resident assistance while maintaining a welcoming and professional atmosphere.

Skills

• Administrative Coordination Scheduling Data Entry Customer Service

• Microsoft Office (Word, Excel, Outlook) CRM & Project Tracking Tools

• Vendor Relations Process Improvement Document Control

• Written & Verbal Communication Team Support Remote Collaboration

Education

Administrative Technology CVCC, Lynchburg, VA April 2025 – Present

Advanced Diploma Gretna High School 2007 – 2011

Certifications & Licenses

CPR & First Aid: Valid through March 2027

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