Lametris McGahee
Writer/Producer for ABC Nexstar Media Group
Augusta, GA 30909
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Professional Summary
www.hyrovisions.com
Dedicated and detail-oriented technical communications coordinator with 5 years of experience in creating technical documents, instructional videos, and maintaining company websites. Proven skills in customer service, sales support, and graphic design. Proficient in MS Office, Adobe Creative Suite, and other industry-standard software. Strong background in project management, training, and time management. Authorized to work in the US for any employer
Work Experience
Writer/Producer
Nexstar Media Group, Inc.-Augusta, GA
January 2023 to Present
Write and produce local TV commercials for WJBF/ABC. Technical Communications Coordinator
ELECTROLUX-Augusta, GA
2013 to January 2023
• Create Technical Documents for national communications
• Create and edit Technical Instructional videos
• Administer and work with the developers to establish a new company website
• Maintain and administer company website
• Recently promoted as Team lead over all above mentioned objectives Customer Service/Collector
CONVERGENT-MAU-Augusta, GA
2011 to 2013
• Collector/Customer service rep for CenturyLink.
• Primary function was to assist customers in paying bills and billing questions, also in making arrangement for the payment.
Email Customer Service Support
URBAN OUTFITTERS-Augusta, GA
2010 to 2011
• Email support team member.
• I assisted customers online via email communications. Graphic Artist/ Owner
Graphics by Design-Augusta, GA
2002 to 2009
• Startup business for Small business, and music artist
• Consult with clients for campaign needs for advertising or promotional material
• Created promotional material for clients that include, flyers, logos, cd cover, book covers, animated logo intro, promotional commercials
Accounts Payable Clerk
Randstad-Atlanta, GA
2006 to 2008
• Accountant Payable department Clerk.
• My responsibilities where to Maintain and reconcile Ryder utility accounts, such as gas, water, and cable for all of Ryder Truck Facilities.
• The worked involved some Jr. Accountant work and the use of their national computer software. Sales Rep
ALLCONNECT-Graphic Communications-Atlanta, GA
2003 to 2007
• I assisted Graphic Communications department with company promotional material. Some of my tasks included in the creation of Web-pages, posters, and design handouts information for various corporate businesses.
• My responsibilities were to answer in-bound sales calls and assist the customer with their needs, with the potential to up-sale.
Sales
Sprint PCS-Atlanta, GA
2001 to 2002
• Educate incoming customers for cellular needs and usage.
• Implement follow up plans for potential sale opportunities
• Maintain sales records
• Plan and execute outside sales events
Education
Associate's degree in Graphic Design
The Art Institute of Atlanta - Atlanta, GA
1999 to 2000
College Prep
Thomson High School
1994 to 1999
Skills
• Customer Relations (10+ years)
• project management (8 years)
• Training (10+ years)
• Illustrator (10+ years)
• MS OFFICE (10+ years)
• Time Management (10+ years)
• Photoshop (10+ years)
• Writing Skills (10+ years)
• Visio (2 years)
• Mac (2 years)
• Customer Service Training (10+ years)
• ILLUSTRATION (10+ years)
• Sales Support (10+ years)
• Microsoft office (Less than 1 year)
• RETAIL SALES (10+ years)
• After Effects (2 years)
• Customer Service (10+ years)
• InDesign (5 years)
• Premier (2 years)
• RECEPTIONIST (4 years)