Reliable Admin & Operations Support Professional with Customer Focus
Resume:
Angela Way
Brockport, NY
***************@*****.***
Professional Summary
Reliable and driven with strong management and prioritization abilities. Data entry and a secure job is my goal.
Authorized to work in the US for any employer
Work Experience
College Bookstore Associate
Barnes & Noble College-Brockport, NY
July 2024 to Present
• Maintained a clean and organized bookstore environment, ensuring ease of navigation for customers
• Processed book returns efficiently and accurately, adhering to company policies and procedures
• Assisted with inventory management, including receiving new shipments, shelving books, and conducting regular stock checks
• Collaborated with team members to create eye-catching displays and promotions to increase sales Vendor
Walmart
January 2023 to May 2024
• Assisted with inventory management, including receiving new shipments, shelving books, and conducting regular stock checks
• Managed and maintained accurate inventory records for a high-volume retail store High School Aide
Brockport Central School District/ Spencerport Central School District January 2022 to May 2024
Church Cleaner
Living Hope Church
January 2021 to December 2023
• Maintained cleanliness and sanitation of the church building, including restrooms, sanctuary, fellowship hall, and offices
• Performed routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and trash removal
• Ensured that all areas of the church were well-maintained and presentable for services and events
• Managed inventory of cleaning supplies and equipment to ensure availability when needed Home Health Care Aide
All American Home Care
January 2019 to December 2021
• Assisted clients with activities of daily living, including bathing, dressing, grooming, and medication management
• Supported clients with mobility assistance, transfers, and ambulation exercises as needed
• Managed household tasks such as light housekeeping, laundry, and grocery shopping for clients Department Manager
Wal-Mart-Henrietta, NY
January 2012 to December 2017
• Maintained accurate inventory records through regular audits and cycle counts, reducing stock discrepancies
• Utilized handheld devices or computer systems to update inventory records and track stock levels accurately
• Assisted customers in locating specific products or sizes, providing excellent customer service Customer Service Representative, Department Manager Wal-Mart
January 2001 to December 2009
Education
Associates Degree in Business Management
Everest Institute
January 2008 to December 2008
Diploma
Brockport High School
January 1999 to December 1999
Skills
• Helped resolve consumers problems with Data Entry
• Retail sales
• Helping consumers get the product they want in retail setting and call center setting
• High speed typing (40 words per minute)
• Planograms
• Having a positive attitude towards negative behavior to make situations better
• Manage up to 6 employees in retail giving out tasks to complete, observing and giving feedback
• Customer service
• Cash register
• Meeting production goals up to 100%
• Microsoft Word
• Management Customer Service Training/Developing Communication Personal Care Inbound/ Outbound Call Center Leadership Problem Solving Customer Complaints Microsoft Office Data Entry Management
• Organizational Skills
• Data entry
• Typing
• Responsible for ordering and keeping stock of products
• Personal Care Assistant with individuals with disabilities
• Merchandising
• Responsible for opening and closing a retail store
• Going over and beyond to help everyone I can
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