Esther: Remote Data Entry & Admin Assistant Candidate

ESTHER NYANDEMOH

Elyria, OH *****

771-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Collaborative undergraduate degree holder in Criminal Justice with strong analytical skills and written communication abilities. Demonstrates the ability to convey data findings clearly and effectively. Exceptional work ethic with an eagerness to learn and contribute to problem-solving. SKILLS

• Critical Thinking and Analysis

• Conflict Management

• Collaboration, Creativity, and Team Playing

• Strong Interpersonal Skills

• Microsoft Office

• Team Collaboration

• Proposal Writing

• Phone Call Answering

• Report Writing

• Organization and Efficiency

• Oral and Written Communication

WORK HISTORY

Data Analyst

M3 Cable Services – Westlake, OH – 03/2022 – 03/2023

• Utilized technical expertise to ensure data accuracy and high quality.

• Presented information generated from data to clients and managers. Case Manager

Catholic Charities – Cleveland, OH – 06/2022 – 02/2023

• Served as legal team's liaison with other immigration-related service providers.

• Conducted client intake interviews to determine service needs and eligibility.

• Managed confidential client accounts and records.

• Compiled application packets to present the strongest case for successful outcomes. Administrative Assistant, Front Desk

Embassy Suites Columbus Airport – Columbus, OH – 10/2021 – 05/2022

• Managed check-in/check-out, reservations, and payments.

• Resolved guest issues promptly and professionally.

• Mentored new staff on procedures and compliance.

• Fostered guest relationships that encouraged return visits. Customer Service Representative

Spectrum – Columbus, OH – 04/2021 – 10/2021

• Resolved customer complaints with empathy and professionalism.

• Maintained product knowledge and quality control standards.

• De-escalated challenging customer interactions.

Lead Teacher

Brim Hurst KinderCare – Houston, TX – 12/2019 – 12/2020

• Planned and delivered developmentally appropriate lessons.

• Adapted curriculum to meet varying student needs.

• Collaborated with parents to monitor student progress. EDUCATION

Bachelor of Arts: Criminal Justice/Pre-Law

Ohio State University – Columbus, OH

Graduated: 05/2022

High School Diploma

Wisdom High School – Houston, TX

Graduated: 06/2018

ADDITIONAL INFORMATION

Languages: English and French

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