Property Claims Adjuster-Field & Desk Expert

JASON PAUL FOWLER

Lakeland, Florida

863-***-**** ️ *************@*****.***

PROFESSIONAL SUMMARY

Versatile and detail-driven Insurance Claims Adjuster with 15+ years of experience handling complex property, catastrophe (CAT) and large loss claims for both residential and commercial clients across multiple states in the field or at the desk. Proven ability to accurately assess damage, negotiate settlements, and manage high-volume caseloads under tight deadlines. Adept at delivering compassionate customer service, navigating complex policy coverages, and leveraging leading industry software to ensure timely, fair, and efficient claims resolution. Fully licensed with a wide range of certifications and a strong reputation for honesty, reliability, and professionalism.

CORE COMPETENCIES

• Claims Estimation & Settlement

• Xactimate, Docu-Sketch, Settle-Assist

• CAT & Daily Claims (Water, Wind/Hail, Fire, Theft, Liability)

• Policy Coverage Analysis

• Stakeholder Communication & Negotiation

• Independent and Staff Field & Desk Adjusting

• Guidewire, File-Trac, DASH, MS Office Suite

• Mediation & Deposition Support

• Multi-Carrier File Management

• Highly Organized Compassionate Deadline-Oriented

LICENSURE & CERTIFICATIONS

Adjuster Licensure:

• Florida Resident 6-20 All Lines Insurance Adjuster License #P189404 (Valid through 06/30/2027)

• Open to obtaining additional state licenses or certifications as needed

Carrier Certifications Include:

Citizens, Nationwide, Home-Wise, ASI, American Integrity, Sunshine State, Sawgrass, MetLife, Liberty Mutual, Safeco, Vermont Mutual, Patriot, USAA, Philadelphia, Security First, and others. Flood Mentorship Program Certified

TECHNICAL PROFICIENCIES

• Estimating Software: Xactimate, Docu-Sketch, Eagle-View, Settle-Assist

• Claims Management Platforms: Guidewire, File-Trac, DASH

• Other: MS Office Suite Adaptable to New Tools & Technologies

PROFESSIONAL EXPERIENCE

Graystone Restorations Restoration & Environmental Services-Tampa, FL

Large Loss Estimator Oct 2024 – Apr 2025

Jenkins Restorations Restoration & Environmental Services-Chantilly, VA

Large Loss Estimator Jul 2023 – Sep 2024

Pacesetter Claims Service Independent Adjusting Firm-Tulsa, OK

Field & Desk CAT & Daily Claims Adjuster Aug 2018 – Jul 2023

American Integrity Insurance Company Homeowner & Property Insurance Provider-Tampa, FL

Field & Desk Day Claims Adjuster Oct 2019 – Jun 2022

Professional Claims Representatives Independent Adjusting Firm-St. Petersburg, FL

Field Claims Adjuster Nov 2018 – Oct 2019

Worley Catastrophe Response/NCA Group/Alacrity Independent Adjusting Firm-Fishers, IN

Field & Desk CAT & Daily Claims Adjuster – CAT & Daily 2010 – 2017

KEY RESPONSIBILITIES & ACCOMPLISHMENTS

• Managed thousands of weather-related and non-weather claims: wind/hail, fire, water, theft, mold, freeze, liability, CGCC, and CAT events remotely, on-site and/or in office, conducted ISO reports.

• Handled both commercial and residential claims across multiple states for various carriers and third-party administrators.

• Conducted detailed inspections, interviews, and recorded statements, coordinated ALE, engaged engineers, scientist, hygienist, specialist and SIU to determine policy coverage and accurate scoping of damage.

• Created carrier specific macros and trained team members in estimate building and technology use.

• Negotiated settlements with policyholders, contractors, attorneys, and public adjusters.

• Authored comprehensive reports, damage assessments, and check requests; issued on-site payments when authorized.

• Attended mediations and depositions, providing expert documentation and testimony support when needed.

EDUCATION

• Lakeland High School – Lakeland, FL

• Polk State College – Lakeland, FL

• Shelton State College – Tuscaloosa, AL

• Andy Beverly School of Insurance – Florida

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