Administrative Secretary with 23+ Years Experience
Resume:
Brenda Norton
******.*******@*****.***
Humble, TX 77346
SUMMARY
Skilled Secretary specializing in a variety of administrative skills and support. Focused on maintaining smooth operations by providing top-notch assistance. Resourceful, forward-thinking and adaptable with more than 23 years' experience.
SKILLS
Document management and digital record keeping
Meeting coordination and participation
Office administration and clerical support
Report preparation
Confidential information handling and data protection
Communication facilitation and proficiency
Microsoft Excel
Customer service and support
Team collaboration and teamwork
Time management and prioritization
Problem resolution strategies
Visitor reception and engagement
Verbal communication skills
File management systems and organization
Calendar management and scheduling
Bookkeeping and financial record keeping
Event coordination
EXPERIENCE
Trauma Department Secretary
Kingwood, Texas
HCA Healthcare Nov 2024 to Oct 2025
Coordinated meeting schedules and surgeon interviews to support the Trauma Department.
Maintained organized filing systems for electronic and paper documents.
Assisted in preparation of departmental reports, ensuring accuracy and timely distribution.
Managed office supply inventory by monitoring stock levels and placing orders as necessary.
Developed internal communications to inform staff about departmental changes.
Oversaw visitor reception, directing them appropriately upon arrival.
Transcribed meeting notes into minutes for distribution among participants.
Handled confidential information professionally while delivering exceptional client service.
Principal Secretary
Houston, Texas
Humble ISD/ Nov 2023 to Sep 2024
Managed daily office operations, ensuring organized filing systems and efficient workflows.
Assisted principal with scheduling appointments and managing calendars for optimal efficiency.
Coordinated communication among staff, students, and parents to facilitate effective collaboration.
Maintained inventory of office supplies, ordering replacements to ensure availability.
Handled incoming calls, directing inquiries to appropriate personnel for swift resolution.
Ensured confidentiality of student records and sensitive information was securely maintained.
Organized logistics and materials for school events to support successful activities.
Created and maintained spreadsheets in Microsoft Excel for accurate record-keeping.
Executive Secretary
Houston, Texas
Continental Airlines/ Jul 2004 to Sep 2011
Managed executive calendars and scheduled appointments for senior leadership efficiently.
Coordinated travel arrangements and itineraries for executives to optimize time management.
Drafted and edited correspondence, reports, and presentations for meetings effectively.
Maintained confidential files and ensured compliance with document management practices.
Liaised with departments to facilitate seamless communication and workflow processes.
Utilized office software to manage data, presentations, and internal communications efficiently.
Reviewed incoming correspondence and distributed materials to appropriate parties.
Ordered office supplies and coordinated events, ensuring proper inventory and catering services.
EDUCATION AND TRAINING
COLLEGE: BUSINESS OFFICE ADMINISTRATION
San Jacinto College North
Houston, Texas
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