Payroll & Administrative Specialist with Multilingual Skills
Resume:
MANJOT KAUR Winnipeg, MB
**************@*****.***
Professional Summary
Dynamic Payroll and Administrative Professional with proven expertise in payroll systems, logistics coordination, and customer service across diverse industries. Recognized for accuracy, attention to detail, and the ability to optimize processes while maintaining confidentiality and compliance. Strong communicator and problem solver, fluent in English, Punjabi, and Hindi, with a track record of supporting business operations and enhancing efficiency. Seeking a challenging permanent government role where I can contribute administrative expertise, financial accuracy, and strong organizational skills to public service excellence. Core Competencies
• Payroll Processing & Compliance (Payworks, Workforce)
• Logistics Coordination & Scheduling
• Financial Reporting & Billing Accuracy
• Customer Service & Conflict Resolution
• Office Administration & Document Management
• Time Management & Organizational Efficiency
• Software Proficiency: MS Office Suite, Truckmate
• Multilingual: English, Punjabi, Hindi
Professional Experience
Logistics Coordinator & Billing Specialist – T-Force Freight Canada, Winnipeg, MB (Nov 2024 – Present)
• Coordinate logistics and dispatch operations, scheduling deliveries and managing driver assignments.
• Streamlined billing operations with Truckmate software, improving billing accuracy and efficiency.
• Planned weekly GAP store billing and created detailed load plans for cross-border shipments.
• Built strong relationships with clients and drivers by delivering timely, professional communication. Payroll Administrator (Volunteer) – True North Sports and Entertainment, Winnipeg, MB (Oct 2024 – Nov 2025)
• Processed payroll using Payworks and Workforce systems, ensuring 100% on-time employee payments.
• Reviewed timesheets, wage garnishments, and compliance reports, ensuring legal adherence.
• Assisted finance team with monthly payroll reports and audits.
• Enhanced employee satisfaction by resolving payroll discrepancies with professionalism and accuracy.
Payroll Administrator – 4 Tracks Ltd., Winnipeg, MB (Jun 2023 – Sep 2024)
• Prepared payroll and T4 statements for 50+ employees with accuracy and confidentiality.
• Created and maintained payroll spreadsheets in MS Excel to streamline reporting.
• Resolved employee inquiries with 95% resolution success, improving employee trust in payroll systems.
• Collaborated with coordinators and managers to align payroll with company policies. Office Administrator – Radix Accounting, Winnipeg, MB (Nov 2022 – Jun 2023)
• Oversaw office operations including invoicing, scheduling, and record management.
• Implemented new office procedures that reduced administrative errors by 15%.
• Provided direct support to management and clients, enhancing business efficiency. Customer Service Representative – 24/7 InTouch, Winnipeg, MB (Jan 2022 – Oct 2022)
• Delivered excellent customer support via phone, email, and chat systems.
• Maintained CRM records, ensuring accurate documentation of customer interactions.
• Boosted customer satisfaction scores through empathetic and efficient problem resolution. Education
• Computer Client Service Specialist Program – Manitoba Institute of Trades and Technology
• High School Diploma – International Public Senior Secondary School, India References
Available upon request.
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