CHARLES LEE RANDOLPH JR.
Tel: 318-***-****
Email: ************@*****.***
LinkedIn: https://www.linkedin.com/in/charles-randolph-a502b634
PROFESSIONAL HIGHLIGHTS & STRENGTHS
Highly analytical, personable professional with a remarkable ability to identify the needs of customers and provide value-added solutions; poised to transition comprehensive medical billing and coding qualifications into career advancement opportunities in the healthcare industry. Keenly recognize, investigate and resolve discrepancies in data with ease.
ØKnowledgeable In Medical Principals, Procedures & Billing
ØAbe To Identify, Analyze & Solve Problems
ØExcellent Communication, Computer, & Administrative Skills
ØThrive In Deadline-Driven Environments
ØExtremely Effective In Challenging Situations
ØDedicated Beyond Typical Expectations
EDUCATION & PROFESSIONAL DEVELOPMENT
Ultimate Medical Academy, Associate of Health Science Degree in Medical Billing and Coding, 2012
U.S. Career Development Institute, Certificate in Medical Coding, 2009
Professional Career Development Institute, Certificate in Bookkeeping, 2005
CORE MEDICAL AND BOOKKEEPING QUALIFICATIONS
Medical Billing
ICD-9-CM, HCPCS, CPT
Insurance Verification
Anatomy & Physiology
Medicare, Medicaid, TRICARE
CMS 1500, CM 1450 (UB-04), EOB’s
Managed Care (HMO, PPO, and POS)
Insurance Claim Processing
Medical Coding
Intermediate ICD-10-CM
Co-Payments & Deductibles
HIPAA Compliance
MS Office (Excel, Word, PowerPoint)
Electronic Medical Records
Medisoft Software
Insurance Billing Procedures
Electronic Payment Posting
Appointment Scheduling
Medical Terminology
Government Payers
Third –Party Payers
Worker’s Compensation
Office Management
Medical Office Procedures
Account Reconciliations. General Ledger Accounting
Income Tax Knowledge. Quick books & Great Plains Proficient
Fiscal Budgeting. Detailed-Focus
Variance Analysis. Creative Problem Solver
Solid Ethics. Mathematical Acumen
PROFESSIONAL EXPERIENCE
LegalShield - Remote 10/2024 - Present
Commission Based Sales Associate
●Entrepreneurship
●Marketing strategies that creatively impresses leaders
●Amazing relationship with clients
●Great recruiting skills with or without leads
Walmart - Bastrop, Louisiana 01/2022 - 09/2023
Automotive Technician
●Data Entry
●Problem Solving
●Customer Satisfaction
●Diagnostic & Inspection Elite
●Unique Trainer
●Fast Learner on the Fly
●Work Progression is 50% Faster and Accurate
National Assemblers - Crossett, Arkansas 11/2021 - 01/2022
Assembler
●Travel to multiple locations assembling products for clients
Christian Constructions - West Monroe, Louisiana 02/2021 - 02/2021
Project Manager
●Roof & Exterior Home Inspector
●Excellent Door to Door Sales Communicator
Interstate Hyundai - West Monroe, Louisiana 01/2021 - 02/2021
Automotive Sales Consultant
●Showing & Selling Customers Their Dream Vehicle
Way To Go Merchandising - Wilkesboro, North Carolina 08/2020 - 05/2021
Store Reset
●Superior Carpentry & Assembler
●Supervised a Team of Seven Men and Decreased Handling Time by 30%
●Experience in Reading Planographic Layouts
Bastrop Pediatric Day Health Center - Bastrop, Louisiana 08/2019 - 08/2020
Transportation Driver
●Load Children With Special Needs On and Off Van
●File Confidential Documents
●Take Children Medical Documents & Bloodwork to Doctors
PSSI - Farmerville, Louisiana 04/2019 - 05/2019
Sanitation
●Clean and Sanitize Machines
●Attention to Detail
DoorDash - Work From Home 02/2019 - 07/2020
Delivery Driver
●Attention to Detail With Pickup & Delivery
●Excellent Customer Service
Huddle House - Tye, Texas 02/15 - 07/15
Cook
Cutco - Abilene, Texas 05/2013 - 08/13
Outside Sales Representative
●Spearheaded all sales activities and increased monthly revenue by 20%
●Persuasive presentations and demonstrations
●Outstanding closer which generated leads.
Ray's Transmission & Auto – Abilene, TX 3/2011 – 4/2011
Customer Service Representative
§Greeted customers and ensured establishment was clean and inviting.
§Interacted with customers to provided information in response to inquiries about products and services.
§Check to ensure that appropriate changes were made to resolve customers' problems.
§Retrieved and distributed information to employees and customers.
§Managed all paperwork in a timely and accurate manner with an eye for detail.
§Followed company procedures to ensure quality customer care.
Huddle House - Bastrop, Louisiana 11/2007 – 9/2008
Lead Cook
§Assist with food preparation following planned menus accurately and on schedule, determine quantities to be served
§Perform skilled cooking duties following planned menu accurately.
§Maintain an accurate and organized recipe file
§Maintain food temperatures, food quality and appearance of prepared food
§Direct all employees in work procedures, safety and sanitation standards including
§Train and assist with evaluation of prep kitchen employees
§Maintain a clean and sanitary work area
§Maintain proper function of kitchen equipment.
§Share responsibility for kitchen security with open and close of kitchen.
§Determine quantities of food, materials, and supplies to be ordered.
§Input food orders into computer