Customer Service Specialist with Merchandising Focus

****A PARADISE WAY N, GREENWOOD, UNITED STATES, **143 •

**************@*****.*** • 317-***-****

JEFF VOORHEES

Customer Service Representative

PROFESSIONAL SUMMARY

Customer Service Representative with a keen eye for detail and a strong foundation in time management and team collaboration. Demonstrates adaptability and a commitment to enhancing shopper experiences through effective merchandising strategies. Eager to leverage data analysis skills to deliver exceptional customer service and support brand visibility. EMPLOYMENT HISTORY

MERCHANDISER Apr 2025 - Present

Crossmark Greenwoood, IN

GM CLERK May 2023 - Aug 2024

Meijer Indianapolis, IN

MEDICAL BILLER Nov 2021 - Mar 2023

A1C Care Center Indianapolis, IN

SKILLS

Time Management, Team Collaboration, Data Analysis. EDUCATION

BACHELOR'S OF SCIENCE Aug 1980 - May 1985

Bowling Green State University-Main Campus Bowling Green, Ohio CERTIFICATE Jan 2020 - Jun 2021

Devry University-Illinois Greenwood, IN

CUSTOM SECTION

EMPLOYMENT GAP

I had a number of health issues while working at Meijer in 2024. I ended up taking a leave of absence then having to resign. In the time period that followed I was recovering as well as searching for positions. Organize product displays and ensure shelves are fully stocked, supporting consistent brand visibility and enhanced shopper experience.

Streamlined inventory restocking processes to ensure product availability, driving noticeable improvements in customer satisfaction and sales continuity.

Reviewed patient billing data to identify discrepancies, ensuring accurate claims submission and reducing payment delays.

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