Healthcare Operations and Administrative Support Specialist

JANESSA WARE

**** **** *** * *********, FL ***** 941-***-**** **********@*****.***

OBJECTIVE

Professionally, I would like to establish a career where I can provide value to a company in numerous ways. I am currently looking for a career path that is challenging, holds growing opportunities, has job security and financial stability. My goal is to use my enthusiasm and dedication to achieve all goals in any professional field.

SKILLS & ABILITIES

Computer skills – I can effectively operate keyboard functions, WORD, Excel Power Point, Cerner, Powerchart and Revenue cycle.

Organization skills - able to determine supplies needed, arrange files and products efficiently while maintaining a clean work environment.

Customer service – I am able to build lasting relationships with customers. Proven to resolve issues in a professional manner with clientele and colleagues. EXPERIENCE

09/2024-

Current

03/2022-

10/2024

03/2019-

10/2021

Operator/Scheduler, Bradenton Cardiology

Answer the phone, help direct patients to their requested line, answer patient's questions, schedule new patients, reschedule patients, fix schedule mess ups, schedule testing, and hand patient documents.

Bulk Unloader/ Forklift Operator, Frito-Lay

· Unload trailer, drive forklift to put away pallets and lowering pallets, keep up with cleanliness of building, head of damages and maintain flow rotation.

· ECG Technician/Telemetry, Sarasota Memorial Hospital Performed ECG tracings, interpreted 24hr monitor tracings, set up cardio monitors, performed tests on patient’s monitoring devices and corrected patient information on tracings and managed, monitored cardiac rhythms and documented data.

02/2018-

03/2019

Registrar, Manatee Memorial Hospital

Collect patient personal data and billing information, input patient information, collect payments, and get patients registered.

Secretary/Receptionist, Santos Auto LLC

08/2016-

03/2019

· Answered phone calls, set up appointments, assisted in payment plans, organized office, schedule, assisted owner in meetings and filed paperwork. EDUCATION

2010- 2014

2021-2021

2021-2021

High School Diploma, Bradenton, FL, Manatee High School Some college, Manatee technical college, Lakewood Ranch, FL Phlebotomy

ACCOMPLISHMENT/CERTIFICATIONS

• Graduated at the top 10% of my 2014 class

• Nominated for “Hall of Fame” academic achievements at Manatee High School

• Forklift Certified

• Certified in arrythmia interpretating

• BLS Certified

• Taking vitals

• Certified Central Supply Technician

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