CONTACT
PHONE:
EMAIL:
*******@*****.***
HOBBIES
Crafting
Spending time with my family
ANIJAH CALDWELL-THOMPSON
EDUCATION
Magnolia High School Honor Graduate -2020
December 2024
Southern Arkansas University Magnolia, AR
Bachelor of Science Early Childhood Education
Dean's List 4th semester
-3.93 GPA
Professional Summary
Friendly and detail-oriented professional with experience in customer service, education, and team leadership. Skilled in communication, active listening, and conflict resolution, with a proven ability to enhance customer satisfaction and build positive relationships. Adept at managing multiple priorities in fast-paced environments while maintaining professionalism and delivering high-quality service.
WORK EXPERIENCE
January 2025 – June 2025
Jessica Aryee - Magnolia High School
Chemistry/Biology Facilitator
Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Entered grades and used spreadsheets to keep track of student achievement.
January 2024 - December 2025
DJ Graham - Magnolia Middle School
Middle School Student Teacher
-Worked with classroom teacher to learn about current standards and best practices.
Facilitated small group activities and one-on-one instruction to meet individual student needs.
Cultivated positive relationships with administration, teaching staff, and students.
Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
January 2021 - January 2023
Morgan Henry- Morgans Beauty Supply
Manager
Managed and motivated employees to be productive and engaged in work.
Social media marketing
Business designing and marketing
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
SKILLS:
Friendly and detail-oriented professional with over years of experience providing exceptional support in fast-paced environments. Skilled in:
Data entry
Social media strategy development
Audience research & persona development
Community management & engagement
Communication & Active Listening
Conflict Resolution
Empathy & Patience
Problem Solving
Time Management
Social Media Marketing
Additional Highlights
Recognized for reliability, professionalism, and dedication to helping others.
Professional written and verbal communication
Interdepartmental coordination and collaboration
Customer service and client relations
Conflict resolution and diplomacy
Strong interpersonal and teamwork abilities
Technologically proficient