Administrative Assistant and Office Coordinator
Resume:
Felicia (Lisa) Caswell
Salem, Al. 36874
CAREER OBJECTIVE
To obtain a challenging career in a progressive environment where my skills and experience will be rewarded.
EDUCATION
Southern Union State Community College, Opelika, AL Computer courses for advanced windows
Opelika High School, Opelika, AL
General courses
SOFTWARE
Microsoft Windows 95, 98, 2000, Millennium and Windows XP. Microsoft Office, Excel, Word and Outlook. Corel Suite 8 programs, Event Scheduler/Reminder, Data-force Systems temporary programs; StarSearcher and Spectrum.
OFFICE EQUIPMENT
Computer: PC and Windows Laptop, CD burner, printer, scanner, copier, fax, adding machine, and multi-line phone. HpM553 printer, Polycom multi line phone system. Student Manager program, bluefin credit system, quick books,
PERSONAL ASSETS
I am dependable, loyal and task oriented. I have a strong determination to succeed; therefore, I am open to learning new skills. I enjoy working with the public and I work well alone or with others. I accept constructive criticism with determination to apply it and better myself as an employee.
WORK EXPERIENCE
Company- Express Employment Professionals
Employed: 2024- current
Supervisor
(Job duties- varies from each assignment but mainly general duties as a Administrative assistant in various offices such as most recent J.A. Lett Construction Co. my immediate supervisor was Melissa Kirkland you may contact her to check my reference and verify my clerical abilities. Melissa Kirkland mobile #334-***-****. Assignment completed.
Company- Builders First Source
Employed: 8/27/24- 4/22/25
Supervisor Blake Coker
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Job duties- Check email daily to receive job orders/order changes for door builds. Communicate daily with our sales dept, enter order into system according to dept, date needed and by detailed specifications. Print labels for each order attach with order and sort by dept for correct build. Interact with our build department to be sure any changes or time urgency requests were followed up and met. Upon completion of that days orders i would hand the batch of orders over to my manager, Blake Ciner for inspection and he would send to each dept. I would assist walk in customer as needed with orders, communicated daily with contractors, home builders and our sales people to insure orders were ready for pick up or delivery on specific dates and times. I communicated with our dispatch department to be sure orders were loaded for driver on date requested and gave dispatch delivery drives information such as address and/or contact phone numbers to insure delivery was on time and to the correct job site. I maintained my work area to be neat organized and supplies were ordered in a timely fashion so i was not without items needed to run the daily orders insuring i did not hold up the build line. Reason for leaving - terminated due to attendance issues during my previous divorce. . Company- Southeastern Industrial Contractors contractor s University, OPCE Employed: 4/24– 6/24
Supervisor Express Employment
Job duties- Data entry for new clients as well as added job extension for current clients, maintain office supplies, posted payments due account receivable's, made daily deposits, ran errands as needed, handled customer calls and transferred calls to department to service their need, opened and closed the office, Reason for leaving - Laid off due to lack of funding to pay me. . Company- Auburn University, OPCE
Employed: 1/22– 6/23
Supervisor Patricia Bloser
Job duties- set up programs for new conferences, collected registration payments, organized and maintained filing system for multiple conferences, made daily deposits, ran errands as needed, handled customer calls and transferred calls to department to needy service they need, opened and closed the office, packed and shipped various items as needed, and other general office duties. Made copies and information packets required per conference, order office supplies.
Reason for leaving - parking is a constant battle and cost
. .
Company- Best Pawn & Exchange
Employed: 11/20 – 09/21
Supervisor Manera Branstetter
Job duties-
Sold merchandise, collected payments, organized and maintained filing system, made daily deposits, ran errands as needed, handled layaways, opened and closed the office, answered phones, took photos and posted various items to the eBay store, packed and shipped various items as needed, and other general office duties.
Reason for leaving – Relocated to Salem, AL
Company - Living Way Ministries Daycare
Employed: 2012 - 2018
Position - Manager / Teacher
Job duties: Bank deposits, received payments, maintained files for the children and employees, catered to the children, scheduled activities, opened and closed the daycare. Reason for leaving – Daycare closed.
Company - Employment Resources, Inc.
Employed: 02/04 – 03/08
Supervisor - Janie Corlee
Position - Payroll Administrator
Job duties: All payroll functions, weekly invoicing and handled all billing related calls. Issued past due statements and filed small claim suits. Reconciling weekly, monthly and yearly payroll reports. Taxes and payroll deposits, employee loans, tax levy, garnishments and wage verification forms. Data entry, payroll spreadsheets, client reports as needed, accounts payable and receivables. Maintain computer upgrades and system backup management. Opened and closed the office as needed. General banking and postal errands as required. Reason for leaving: To stay home with my first grandchild. Company - Central Alabama Nursing Services Employed: 02/03 – 03/04 Supervisor(s) - Dottie Blair or Joyce Hill
Position - Office Manager – Opelika and Montgomery Office Job duties: Perform all general office management duties; Open and close office, banking, accounts payable, monthly invoicing, petty cash, and office supply purchases for both offices. Interact daily with clients and their family members. Maintain all client and employee records as necessary for state audits each year as well as unemployment hearings and required information. Attend state required direct service provider meetings and continuing education classes pertinent to this field of care. Conduct all applicant interview and initial hire orientation. Responsible for hiring, supervising and terminating employees. Work closely with Medicaid waiver case managers and state social workers handling new and current client caseloads. Maintain employee work schedules and client care schedules. Conduct inter-service meetings with employees regarding current state laws for home health care services. Perform payroll functions weekly for 70 to 100 employees. Directly supervise each employee for yearly evaluations and maintain appropriate reports. Conduct public relations applicant interviews. Conduct public relations promotions to increase business revenue. Travel to the Montgomery office weekly to meet with employees and conduct applicant interviews as well as payroll functions for this office. Responsible for pager and being on-call 24 hours / 7 days per week.
REFERENCES UPON REQUEST
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