Seasoned Customer Service & Sales Professional with 30+ Years

KIRSTEN BERG

Rio Rico, AZ *****

949-***-**** ? *******@******.***

Professional Summary

Core Competencies

Client Relationship Management

Sales Strategy & Execution

Conflict Resolution

Time Management & Organization

Communication & Interpersonal Skills

MS Office Proficiency

Professional Experience

Source Group Publications ? Account Executive

Aug 2023 ? Apr 2025

Sold advertising to exhibitors from 75+ national trade shows annually.

Built cross-industry client relationships, boosting retention.

Named Top Salesperson in 2024.

National Guardian Life Insurance ? Pre-Planning Specialist Jan 2023 ? Jul 2023

Guided families through pre-paid funeral planning.

Partnered with multiple Tucson funeral homes.

Delivered empathetic, stress-free service.

Arbico Organics ? Bio-Control Consultant

Jun 2020 ? Nov 2022

Advised on 300+ pest control products nationwide.

Created continuity programs for long-term customer success.

Achieved Top Salesperson status in 2022.

Mt. View Retirement Village ? Community Liaison

Feb 2019 ? Jun 2020

Increased occupancy through marketing and outreach.

Led tours, events, and resident onboarding.

JD Mellberg Financial ? Account Executive

Apr 2017 ? Jan 2019

Handled high-volume inbound calls and client screening.

Supported retirement planning and asset growth.

Named Top Producer in 2017 & 2018.

AMG ? Account Executive

Feb 2008 ? Jul 2016

Helped homeowners avoid foreclosure via financial programs.

Coordinated with legal teams for case accuracy.

Education

Los Angeles Valley College ? Van Nuys, CA

Associate Degree in Communication

Focused on interpersonal communication, critical thinking, and composition. Certifications & Achievements

Life Insurance License & Notary

Top Producer ? JD Mellberg Financial (2017, 2018)

Top Salesperson ? Arbico Organics (2022)

Top Salesperson ? Source Group Publications (2024)

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