Front Office, Admin & Finance Professional

CURRICULUM VITAE

PERSONAL DETAILS

Name: Agnes Muoti

Address: P.O. Box 135-90132, Sultan Hamud

Telephone: 072*-***-***

Email: ***********@*****.***

Date of Birth: 01/10/1990

Marital Status: Married

PROFESSIONAL SUMMARY

A well-organized and customer-oriented professional with proven experience in front office operations, administration, and financial support. Skilled in handling client inquiries, managing office correspondence, and maintaining smooth daily operations with accuracy and professionalism. Demonstrates strong communication, multitasking, and interpersonal skills, ensuring efficient service delivery and a welcoming office environment. PROFESSIONAL EXPERIENCE

Receptionist

Miryam Village Inn Safari Lodge Ltd — 2024–2025

- Greet guests and handle check-in/check-out procedures efficiently.

- Manage front desk operations including reservations, calls, and correspondence.

- Maintain visitor records and ensure a high level of customer satisfaction.

- Support administrative tasks and coordinate communication between departments. Finance Assistant

Bridges of Hope and Empowerment International — 2018–2022

- Executed financial operations including record keeping and data entry.

- Contributed to the preparation of financial reports and ensured accurate documentation.

- Processed payments, receipts, and invoices in line with company policies and accounting standards.

- Maintained accuracy and confidentiality in all financial transactions and records. Cashier

Growers Café — 2012–2017

- Handled daily cash transactions and balanced end-of-day reports.

- Provided excellent customer service and resolved customer inquiries.

- Maintained cleanliness and order at the front counter. EDUCATION BACKGROUND

Front Office Operations and Administration — 2024–2025 Driving School (Class B License) — 2023

Accounts Technician Certificate — 2014–2015

Computer Packages — 2009

Kenya Certificate of Secondary Education (KCSE) — 2008 Kenya Certificate of Primary Education (KCPE) — 2003 OTHER SKILLS

- Computer proficiency (MS Word, Excel, Email communication)

- Strong interpersonal and organizational skills

- Effective communication and time management

- Customer service and front office operations

HOBBIES

- Socializing

- Traveling

REFERENCES

Ms. Karen Lyons

Director, Bridges of Hope and Empowerment International Tel: +1-404-***-****

Mr. Anthony Mutua

Manager, Miryam Village Inn Safari Lodge Ltd

Tel: 072*-***-***

Contact this candidate