IT Systems & Network Administrator

ANIRBAN CHOWDHURY

*******************@*****.*** +91-758******* Kolkata, India 700104

SUMMARY

Dedicated IT Specialist with a proven record in system installations, troubleshooting, and robust technical support. Skilled in user account management, network configuration, and IT asset management. Adept at implementing efficient solutions to enhance operational performance and security in IT operations.

CORE SKILLS

• System Installation & Configuration • Network Configuration & Troubleshooting

• IT Asset & Ticket Management • Active Directory Management

• Technical & Desktop Support • Remote Desktop Support

• Windows Server Administration • Microsoft Office Support

• Software Diagnostics & Issue Resolution

PROFESSIONAL EXPERIENCE

IT Specialist Samarg Pvt. Ltd., Kolkata, India (06/2023 – 08/2025)

• Installed and upgraded hardware, software, and operating systems.

• Created user accounts, set permissions, and monitored security protocols.

• Ensured secure network and system operations.

• Researched and implemented new technologies for improved efficiency.

• Maintained IT inventory and ensured system uptime.

• Provided technical support to staff for software and hardware issues.

• Windows upgrade activities along with the data backup and recovery.

• SOP creation for the performed tasks.

• Asset management

Windows Administrator Diverse Lynx India Pvt. Ltd., Kolkata, India (08/2022 – 03/2024)

• Monitored server systems and resolved performance issues.

• Diagnosed and fixed hardware/software problems.

• Configured and maintained Active Directory for access control.

• Installed and managed Windows Server operating systems in physical/virtual environments.

• Windows upgrade activities along with the data backup and recovery.

• SOP creation for the performed tasks.

• Asset management

Windows System Administrator Karyn Innotech Pvt. Ltd., Kolkata, India (04/2021 – 03/2022)

• Oversaw system performance and resolved network connectivity issues.

• Provided technical support for users’ hardware/software concerns.

• Managed user accounts and access rights in Active Directory.

• Windows upgrade activities along with the data backup and recovery.

• SOP creation for the performed tasks.

• Asset management

IT Coordinator Abilix Games Pvt. Ltd., Kolkata, India (09/2019 – 10/2020)

• Ensured smooth workflow for daily operations.

• Conducted regular system checks to maintain compliance.

• Trained employees on IT protocols and security measures.

• Managed escalated customer complaints.

• Windows upgrade activities along with the data backup and recovery.

• SOP creation for the performed tasks.

• Asset management

Quality Verifier Nestcrusts India Pvt. Ltd., Kolkata, India (01/2018 – 01/2020)

• Verified quality standards and documented compliance.

• Collaborated with team members to ensure regulatory adherence. Technical Support Associate Wipro BPS, Kolkata, India (04/2016 – 10/2016)

• Provided first-line technical support for hardware and software issues.

• Assisted customers in resolving product issues through various channels.

• Guided users in account setup and configuration. EDUCATION

B.Tech in Computer Science Birbhum Institute of Engineering and Technology, Suri — 07/2015

LANGUAGES

• Bengali – Native • English – Proficient (C2)

• Hindi – Advanced (C1)

Date:

Place: Kolkata

Signature: Anirban Chowdhury

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