Dynamic Property Manager & Lease Accounting Leader

Christie Francis

Jonesboro, GA ***** • +1-770-***-**** • **********@*****.*** • WWW: Bold Profile

Professional Summary

Dynamic Property Manager and Lease Accounting Supervisor with a proven track record in multi- family and single-family property management. Expertise in optimizing asset performance and increasing net operating income while effectively controlling expenses. Strong background in training, team collaboration, and leadership fosters an environment of growth and success through a coaching management style. Committed to delivering exceptional results and enhancing operational efficiency within the property management sector.

Skills

• Property Management Lease Accounting • Property Management Single and Multi-family

• Yardi, Propertyware, MRI • Accounts Payable

• Accounts Receivable • Fair Housing Regulations

• Staff Management • Asset Management

Work Experience

Lease Accounting Supervisor, 12/2018 to 04/2025

Sylvan Properties – Atlanta, GA

Responsibilities included maintaining tenant ledgers for all portfolios, processing move outs deposits, generating checks for refunds, entering concessions and/or credits, tenant charges, damages and utility bill backs. Other responsibilities included creating and monitoring weekly/monthly reports. Reviewing the monthly rent validation which included verifying and correcting move in/move out prorates, making sure all rent and other monthly charges were posted. Account receivable duties included posting rent, other income and security deposits. I was responsible for training, supervising and managing a staff of 4 which include 2 lease accounting

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Property Manager, 09/2013 to 2018

First Communities – Marietta, GA

Managed a 197 unit community. Responsibilities include collecting and posting all receivables as well as processing all payables. Also responsible for gaining new leases and renewing tenants. Using effective strategies for marketing. Current in knowledge of competitors product, occupancy and marketing strategies.

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Property Manager, 09/2010 to 2013

SOUTHWOOD REALTY – Stone Mountain, GA

244 unit property. Effectively managed operations including, collections, filing evictions, controlling all property expenses, complete market surveys and maintaining current knowledge of local market. Also responsible for preparing new and renewing leases at the highest possible rent rates, inspecting community and implementing ongoing maintenance and improvement. Providing continuing training and coaching for employees.

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Accounting Manager, 08/2006 to 04/2009

CASCADE GARDEN – Atlanta, GA

100 unit privately owned community. Maintained 98% occupancy effectively utilized time management and organizational skills. Maintained good record keeping and correspondences. Controlled expenses while creating revenue and keeping up with market trends. Maintained interior and exterior curb appeal, prepared weekly reports ensured vacant units were market ready.

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Property Manager, 2004 to 2005

ASSOCIATED ESTATES – Atlanta, GA

200 unit conventional property. Maintained occupancy in the high 90's and delinquency under 3%. Controlled expenses while balancing budget and creating income. Remained aware of marketing strategies based on trends. Maintained interior and exterior curb appeal, prepared weekly reports and ensured adequate number of units were market ready. Also responsible for A/P, A/R, payroll and managing, coaching and training staff.

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Assistant Manager, 2003 to 2004

ASSOCIATED ESTATES

544 unit conventional property promoted within Associated Estates. Responsible for collections and maintaining delinquency under 6% as well as leasing. Posted rent and made deposits daily. Collection strategies involved letters, knocking doors, contacting residents. Filed dispossessory warrants by the 10th of the month, attending court, prepared SODA's before 7 days after every move out.

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Leasing Consultant, 2000 to 2003

ASSOCIATED ESTATES

544 unit convention property with Associated Estates. Obtained new leases and retained existing leases by provided excellent customer service with a sincere sense of urgency. Maintained over 60% closing ratio. Other responsibilities involved preparing leasing, file maintenance, marketing, market surveys and creating work orders.

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Education

Licensed Real Estate Agent: Real Estate Sales, 01/1998 Uptown Professional Real Estate - New Orleans, LA

Business

Southern University - New Orleans, LA

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