Versatile Hospitality and Logistics Professional
Resume:
Summary
Experienced over three years in hospitality and logistics, excelling in creating a welcoming and efficient environment. Well versed in conflict resolution and quality assurance, ensuring safety and satisfaction across diverse scenarios. Passionate about applying innovative problem-solving techniques to elevate service quality and safety standards in aviation settings. Experience
Resort Lifestyle Communities
Concierge • Spring Valley, NV
• Efficiently resolved resident inquiries, enhancing guest satisfaction through prompt communication. • Proactively addressed and resolved issues, utilizing strong conflict resolution and listening skills. • Skillfully managed concierge desk operations, fostering a welcoming atmosphere for all visitors. Prospect
Passenger Service Assistant • Las Vegas, NV
• Guided passengers on safety protocols, ensuring a secure and inclusive travel environment. • Assisted passengers with disabilities, facilitating seamless airport navigation and baggage handling. • Resolved passenger inquiries, enhancing customer satisfaction and improving travel experience. • Delivered attentive service, addressing passenger concerns and fostering a welcoming atmosphere.
Walmart DC
Warehouse Associate • Irvington, AL
• Loaded and unloaded goods, ensuring safety and integrity, enhancing operational efficiency. • Inspected freight for damages, maintaining quality standards and reducing loss incidents. • Operated forklifts and pallet jacks, optimizing the movement of diverse freight containers. • Enhanced inventory management, achieving significant gains in order accuracy and processing speed.
Skills
Forklift Operations, Hospitality, Attention to Detail, Adaptability Quality Assurance, Data Entry, Conflict Resolution, Creative Thinking Problem Solving
Education
Argo Community High School
General Studies • Summit
Guard Card
Security
Karla Lindsey
Henderson, NV
**************@*****.***
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