Healthcare Administrative Leader with Payroll Expertise
Resume:
Tonya Dunn
New Middletown, OH *****
**************@***********.***
HIGHLIGHTS AND QUALIFICATIONS: Vast experience in the medical field. Bookkeeping, and payroll, detail oriented. Experienced in medical and non-medical management. Works effectively and efficiently individually or as a team. Excels at meeting deadlines and works well under pressure. Knowledge and diversity allows for great rapport with people. Extensive knowledge in medical terminology, office procedures, office administration.
#ready to work, Authorized to work in the US for any employer Work Experience:
Administrative Bookkeeping / Payroll/ Tax Preparation Beckwith, Daprile & Co. / MapleCrest Skilled Nursing and Rehabilitation August 2023 - Present
● Answer the phones, set appointments
● Quickbooks
Payables, Payroll, Payroll Taxes, Garnishments, Reconciliation
● Ohio Business Gateway
● Excel, Word
● Tax Preparations
● 1099 and W2’s
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PRACTICE MANAGER
SRMC SCH PROFESSIONAL CORPORATION - Salem, OH
September 2021 to February 2023
● Managed 6 Family Practice locations, 2 Pediatric Locations and 1 Immediate Care location.
● Managed 36 employees and 13 Providers.
● Managed all the daily operations, quality metrics, employee and physician schedules, and biweekly payroll.
● Integrated policies, processes and workflows to meet the quality measures for insurance incentives.
● Reviewed revenue cycles and billing.
● Implemented processes for the Surprise Billing Act effective 1/1/2022.
● Allscripts EHR and PM.
● Building and training of a new EHR Meditech Advance. Implemented and integrated offices and staff to Meditech Advance EHR.
PRACTICE MANAGER
UPMC CCP ABC PEDIATRICS - New Castle, PA
September 2016 to April 2021
● Responsibilities include management and administrative support of a very high paced pediatric office.
● Manage daily schedules for 5 physicians and 2 practice locations.
● Implemented efficient policies for staff and ensure high levels of productivity
● Development and enforcement of practice policies, procedures to ensure compliance of State and Federal regulations
● Scheduling work shifts for 18 employees and delegation of job duties
● Open, sort and distribute all of the daily mail
● Calculate the payroll, track sick, vacation and holiday pay
● Ensures the practice, providers and employees have certifications such as CPR, OSHA, CLIA, and VFC
● Inventory management of supplies, vaccines, medication and formula samples
● Accounts payable using people soft and vista
● Handle all audits from the state for our CLIA certificate and VFC Program
● Excels at MicroMD Practice Management EHR, and EPIC
● Proficient with coding, billing and collections
● Post payments, charges, eligibility, referrals, prior authorizations, follow up on any denials
● Outpatient hospital billing
● Implement day to day strategy for the scheduling
● Send electronic scripts to pharmacies for medications prescribed
● Filing, scanning and chart preparation and answer a multiple line phone system
● Meeting monthly management goals
PRACTICE MANAGER
James P. D'Apolito Pediatrics Inc
November 2002 to September 2016
● Management and Administrative support for a fast paced pediatric office
● Integrated efficient policies to the staff to ensure high levels of productivity
● Development and enforcement of practice policies, procedures and compliance of all State and Federal regulations
● Scheduling employees
● Open and sort all of the daily mail
● Calculate the payroll, track sick, vacation and holiday pay
● Ensures the practice is compliant with certifications such as CPR, OSHA, CLIA, and VFC
● Kept adequate stock in all medication samples
● Handle all of the accounts payable, receivables and monthly reports
● Ordered the vaccines needed for the private stock and VFC stock.
● Handled any audits from the state for CLIA, Insurances and VFC Program
● Order all of the front and lab supplies for adequate stock
● MicroMD EHR and PM and Amazing Charts EMR
● Proficient with coding, billing and collections of patient accounts
● Post payments and charges
● Hospital billing for outpatient services
● Daily scheduling
● Called scripts in to pharmacies, and Escribed medications prescribed
● Filing, chart preparation and answer a multiple line phone system
● Have knowledge of referrals, prior authorizations, and follow up on any denials
● Experienced in taking vitals, patient intake, performing Waived testing and procedures
● Opened patient rooms and prepared for the daily work load. Education:
SPRINGFIELD LOCAL HIGH SCHOOL
1990
AAPC: Coding and Billing
Skills
• Medical Terminology, Coding and Billing, Medical Records, Insurance eligibility verification
• Managed Care
• Medical Collection
• Microsoft Office, Microsoft Word, Excel, Outlook
• EMR Systems
• Practice Management
• Data entry and documentation review attention to detail
• Customer service
• English
Certifications and Licenses:
CPR - expired April 2023
Assessments:
Medical Billing — Proficient
December 2023
Understanding the procedures and forms used for medical billing Full results: Proficient, HIPAA- Proficient
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