Dental Financial Counselor and Assistant
Resume:
Hampton Bays, NY *****
***********@*****.***
MARITZA E. MEJIA
OBJECTIVE Seeking a secure and challenging environment with growth potential where I can utilize my knowledge and skills.
SKILLS & ABILITIES Billing and coding, Accounts Receivables, Digital X-Ray, Chair Side Assisting,
Trained in OSHA and MSDS Guidelines, Proficient in MS Office, BLS certified, NYS Infection control mandated certified, NYS Child abuse identification reporting certified. N95 Respirator Trained.
EXPERIENCE
Dental Financial Counselor
New York Presbyterian Hospital Brooklyn Methodist
11/4-Present
Insurance verification:
Checking patient insurance benefits,
deductibles, and coverage limitations for proposed dental treatments.
Treatment plan cost breakdown:
Providing detailed cost estimates for treatment plans, including out-of-pocket expenses.
Payment options discussion:
Explaining various payment methods like cash, credit cards,
financing plans, and insurance billing.
Financial assistance programs:
Identifying and guiding patients towards available financial assistance
programs or payment plans if eligible.
Patient communication:
Clearly explaining complex dental billing concepts to patients and
addressing any financial concerns they may have.
Billing and coding accuracy:
Ensuring proper billing codes are used to accurately submit claims to insurance companies.
Patient records management:
Maintaining accurate patient financial records, including payment history and insurance details.
Collaboration with dental team:
Working closely with dentists, hygienists, and front office staff to coordinate.
treatment plans. and financial arrangements.
Compliance with regulations:
Staying updated on HIPAA regulations and other relevant healthcare financial laws.
Dental Assistant
New York Presbyterian Hospital Brooklyn Methodist
11/2/23-11/1/24
Triage patients
Record patient records
Radiograph
Document Perio Charting
Side Chair assist
Sterilize and Set-up for treatment procedures in Operatory
Stocking operatory
Organization of Sterilized Instruments
Follows OSHA standards of infection control under CDC guidelines endorsed by department
Dental Administrator
THE INSTITUTE FOR FAMILY HEALTH
4/18-10/24
•Scheduling/Rescheduling appointments
•Training dental assistants
•Managing patients’ records
•Managing Staff Schedule
•Developing a marketing plan for a dental office
•Insurance Verification
•Creating/Submitting/Entering Prior Authorization
•Daily Deposits
•Time keeper
•Handling payment plans
•Billing/Coding
•Treatment Planning
•Hiring/ Training New Staff members
•Navigating New Updates on Epic
Clinical Coordinator
DENTAL OFFICE ASSISTANT- THE INSTITUTE FOR FAMILY HEALTH
4/18- 3/21
Checks in patients and notifies providers that patient is present.
Maintains dental laboratory, process instruments, and monitor lab cases (check-in of lab cases, pouring impressions where indicated, storing cases, sending out lab cases, completing lab log sheets, etc.)
Follows weekly and monthly maintenance procedures for all sterilization and radiograph developing equipment.
Placing orders for inventory
Follows OSHA standards of infection control under CDC guidelines endorsed by department, organization, and overseen by Infection Control Officer.
Records patient appointment data daily i.e. no shows, cancellations, emergencies, payment source Medicaid self-pay, etc.
Takes and process radiographs as directed by the dentist/ hygienist.
Place treatment plans, periodontal charts, informed consent forms, referral forms, and contracts for complex treatment into the dental subdivision of the comprehensive medical records.
DENTAL ASSISTANT/RECEPTIONIST – AMERICAN DENTAL
09/12-3/23
Entered charges, posted payments, and updated patient information and schedule appointments via Dentrix, Dental vision.
Followed up on outstanding A/R, contacted insurance companies and patients for payment status.
Prepared orthodontics supplies and retainers.
Recorded medical and dental histories and vital signs of patients.
Assisted in x-rays, molding of dental prostheses, and impressions and tracked inventory of supplies and equipment.
Prepared patients and instruments for dental procedures and provided chair side assistance to dentist as well as provided post op instructions to patients.
Responsible for calling patients to remind them of their appointments, lab cases when arrived.
Prepared patient’s charts, verified insurances, scanned paperwork, faxed information to other offices when records needed.
REGIONAL CANCER CARE ASSOCIATES 11/13-02/15
Posted payments
Uploaded payments via SharePoint, Scanned credit card payments
Handled incoming/outgoing calls, mail and followed up on outstanding patient pays.
TEAM LEADER/CUSTOMER SERVICE/CASHIER-TARGET
10/10 – 10/14
Responsible for hiring and training employees, maintaining employee schedules, and supervising customer service and cashier staff.
Resolve customer complaints, process merchandise returns/exchanges, and issue refunds or credits due to customers.
Processed payments via cash, check, credit/debit cards, and vouchers.
ASSISTANT MANAGER - PETCO
04/09 – 09/11
Provided financial reports to upper management.
Maintained inventory.
Hired and trained new personnel.
EDUCATION
Borough of Manhattan Community College
Lehman College
Hostos Community College
Micropower Institute -Dental Assistant
REFERENCES PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST
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