Hospitality Professional Guest Relations & Mixology
Resume:
R
Tatiana
Rodriguez
tatiananastazia@yaho
o.com
Las Vegas NV
SUMMARY
Dynamic and outgoing hospitality professional with years of experience in high-end dining, lounge, and casino environments. Skilled in customer relations, bartending, and cocktail service with a proven ability to deliver top-tier guest experiences. Known for a polished, professional presence, strong multitasking ability, and a team-oriented attitude that contributes to smooth operations and consistent guest satisfaction. SKILLS
Customer Service & Guest Relations
Bartending & Beverage Knowledge
Upselling & Sales Techniques
Cash Handling & POS Systems
Problem Solving Under Pressure
Team Collaboration & Leadership
High-End Hospitality & Casino
Experience
EXPERIENCE
Server
Las Vegas, NV
Summer House, Durango Casino & Resort/ Dec 2023 to Current Assisted in the grand opening of Durango Casino, contributing to the successful launch of a high-volume luxury dining environment.
Delivered outstanding service with a strong focus on guest satisfaction and personalized experiences.
Gained hands-on bartending experience, including crafting cocktails and learning mixology fundamentals.
Maintained extensive menu knowledge, offering informed recommendations and upselling premium selections.
Collaborated closely with management and team members to ensure smooth daily operations during peak periods.
Cocktail Server
Las Vegas, NV
Luna Lounge/ Dec 2022 to Dec 2023
Provided high-quality cocktail service in a fast-paced nightlife environment, ensuring guests received timely, attentive, and friendly service. Demonstrated exceptional product knowledge of signature cocktails and top-shelf spirits.
Managed multiple tables efficiently while maintaining professionalism and guest satisfaction.
Built strong rapport with regular clientele, contributing to a welcoming and upscale atmosphere.
Assisted bartenders and hosts to keep operations seamless during busy shifts and special events.
Cocktail Waitress
Las Vegas, NV
Hooters/ Jan 2021 to Oct 2022
Checked guest identification and served alcoholic beverages in compliance with all regulations.
Processed payments accurately and efficiently, including cash, vouchers, and gift certificates.
Delivered prompt, friendly service and created a fun, engaging guest experience. Supported restaurant operations by assisting with seating, restocking, and event support.
Server
Carrollwood, FL
Ivarone's Steakhouse & Italian Grill/ Dec 2020 to Dec 2021 Delivered exceptional guest service while maintaining compliance with liquor laws and health regulations.
Assisted with preparation, garnishing, and restocking to maintain operational flow. Provided personalized recommendations to enhance guest satisfaction. Hostess / Server
Las Vegas, NV
Rosati's/ Dec 2017 to Nov 2020
Managed reservations and special events while ensuring smooth dining operations. Provided attentive, professional service and maintained a positive rapport with guests. Promoted specials and upsold menu items to drive sales. EDUCATION AND TRAINING
High School
Silverado College Preparatory & Career Technical High School Las Vegas, NV
GPA: Graduated with Honors
Some College (No Degree): Business Administration
College of Southern Nevada
Las Vegas, Nevada, NV
HOBBIES AND INTERESTS
Passionate about fashion, modeling, and creative arts. Dedicated to maintaining a positive and polished image in every professional setting. Thrive in fast-paced, people-focused environments that value teamwork and excellence in service. LANGUAGES
English (Fluent)
Spanish (Fluent)
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