Scrum Master

Melanie Harris

407-***-**** ****************@*****.*** linkedin.com/in/melaniegharris

Summary:

Certified Scrum Master (CSM, SAFe 6) with a demonstrable track record in technology and multidisciplinary environments and more than 15 years of experience in delivering successful initiatives in technology, animal healthcare and landscape architecture. Proven success in applying Agile principles and practices to deliver online content for Agile Agility Inc, and Agile Consulting classics including audits, assessments and training. Skilled in conflict resolution through facilitation and solution negotiation to remove impediments. Experienced in systems optimization, managing and facilitating cross-functional teams, and balancing technical execution with client-focused service. A servant leader who thrives in dynamic settings and drives continuous improvement through thoughtful problem-solving and team empowerment.

Certifications:

SAFe 6 Scrum Master

Certified Scrum Master

Registered Landscape Architect, LEED AP

Education:

University of Florida — Gainesville, FL

Bachelor of Landscape Architecture May 2005

Project & Team Tools:

Atlassian Suite: JIRA, Confluence

Microsoft: Office, Teams, SharePoint

Scheduling, Inventory control

Compliance management

Technical Skills:

AutoCAD, Adobe Creative Suite,

QuickBooks, AVImark

Payroll processing,

Experience:

Alpha Agility Inc May 2021 – October 2025

Scrum Master — Remote/Stuart, FL

Servant leader coaching and facilitating two teams in Agile principles and practices.

Facilitate alignment with the Product Owners, Deliver Teams, Vendors and Stakeholders with making and meeting commitments.

Partner with Product Owner(s) to refine the team backlogs.

Facilitate all scrum ceremonies (sprint planning, daily scrum, retrospectives, demos).

Established, track and communicate agile metrics including team velocity trends, sprint burn down/up charters to the teams, management and relevant stakeholders.

Collaborate with Scrum Masters and the Release Train Engineer to prepare for, deliver and execute against quarterly plans.

Perform JIRA housekeeping and monitored team health and progress with JIRA.

Maintain team and stakeholder content with Confluence, including data visualization.

Collaborate with all stakeholders using SharePoint for process workflows and document sharing and storage.

Work with standard MS Office products for content creation, maintenance, retention, sunset.

Port Salerno Animal Hospital May 2013 – April 2021

Practice Manager — Stuart, FL

Practice and project manager for large animal hospital providing the following services:

Project Manager to successful implementation of a $12 million hospital expansion including physical, logistical, workflow, technology and financials.

Managed financials and prepared quarterly reports for accountant review; processed accounts payable, entered invoices, and ensured timely bill payments to maintain accurate and up-to-date financial records.

Processed bi-weekly payroll and managed employee records, time-off tracking, and benefit coordination.

Managed hiring process including job posting, interviewing, and onboarding for veterinary technicians, receptionists, and support staff.

Handled team conflict resolution, team training, and ongoing staff development.

Created and managed employee schedules to ensure adequate coverage for appointments, surgeries, and emergencies.

Managed day-to-day administrative operations including patient flow, recordkeeping, and client communication including conflict resolution.

Monitored and managed inventory of pharmaceuticals, medical supplies, and office materials—ensuring optimal stock levels and cost-effective ordering.

Maintained legal compliance with OSHA, DEA, and state veterinary regulations.

Collaborated with veterinarians to optimize workflow, enhance patient care, and support hospital growth.

Bellomo Herbert & Company, A GAI Company April 2007– May 2013

Landscape Architect — Orlando, FL

Conceptual landscape and hardscape designs.

Construction document production utilizing AutoCAD; from initial sketches to final document packages.

Computer renderings using Photoshop for plans, elevations, and perspectives.

Hand sketches to help develop project themes and concepts.

Direct coordination with clients to help meet project needs.

Project Manager working with Landscape Architects on projects ranging from code minimum landscape plans to parks and recreation and streetscape designs.

Miller Legg & Associate May 2005– April 2007

Landscape Designer II — Winter Park, FL

Technical Project Manager working with Landscape Architects on projects ranging from multi-family residential developments to parks and recreation.

Direct coordination with clients to help meet project needs.

Created conceptual landscape and hardscape designs to develop project themes and concepts

Utilized AutoCAD and Photoshop to render plans, elevations and perspectives.

Bruce E. Cummings, Landscape Architect July 2003 – May 2005

Landscape Design Intern — Ft. Lauderdale, FL

Translated hand drawing designs into AutoCAD

Revised and corrected landscape plans for committee review.

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