Administrative Support Specialist with Customer Focus
Resume:
Anna Behling
Denver, CO *****
****************@***********.***
Dear Sir or Madam
I am a hard-working and determined professional seeking an opportunity to succeed in a dynamic company such as yours. I am confident that my knowledge, ability and experience allow me to deliver successful results for any company in a range of administrative positions. Please allow me to highlight my key skills:
-- able to effectively manage my time through careful planning and organization of work activities
-- an aptitude for identifying and resolving problems efficiently
-- excellent communication skills that result in positive interpersonal relationships
-- a track record of meeting deadlines and producing accurate work of a high standard
-- proven ability to make sound decisions based on valid information
-- the capacity to learn and and apply new information quickly and accurately strong computer skills with proficiency in MS Office I am convinced that I can be an asset in any position requiring hard work, enthusiasm and reliability and I look forward to hearing from you in the near future. The enclosed resume expands on my qualifications and experience. Thank you for your time and consideration.
Sincerely,
Anna Behling
Work Experience
Customer support representative - Remote
Ibotta - Denver, CO
January 2015 to Present
Responsibilities
Receipt item rebate indicate, upc farming, customer support and feedback (PR, facebook, blogs) email connectivity, engaging with Coupon app users about difficulties with the offers or bonuses, many positions within departments
Accomplishments
Ibotta is a money saving shopping tool which is an app on your smart phone that allows you to buy items and get offer money back after purchase almost immediately! Great couponing technics. I love when everyone can save a few dollars! Most of all getting to engage with the users and understand their use of the products they purchase, the way the app works, what doesn't work, what we need to have fixed, and of course making them happy and fixing the issue for them by crediting for the offer ourselves. Played many roles in this position, first 100 of employees of Ibotta, and helped this customer support grow. Customer support is key to success.
Delivery Driver
Instacart Shoppers - Denver, CO
Present
Delivery Driver
DoorDash - Denver, CO
Present
Executive Assistant
Wright Alright Accounting - Denver, CO
September 2013 to January 2015
Responsibilities
Administrative Assistant
Running errands
Phones
Client services
Personal/Office Clerk Assistant
Working with office accountant
Invoices
Organizing work sites and estimates
Basic filing
Running mail
Accomplishments
The impact this position did for me, id say is gave me attentiveness, organization Skills, etiquette, since of urgency.
Skills Used
40-50 WPM Typing Speed
Computer Proficiency in Word, Excel, Power Point and Outlook Email Capabilities
Faxing
Multi-phone lines
Scanning
Invoices
10-Key Data Entry
Customer Service Representative/inbound calls
24/7 Intouch - Aurora, CO
February 2014 to June 2014
Hudson Group
Booksellers - Denver, CO
August 2013 to December 2013
Bookseller, organization, receiving, returns, very welcoming and very for coming, clean, alphebatized and fun
Guest Service Representative
Super Target - Aurora, CO
December 2009 to August 2013
Customer service, returns, money exchange, defects broken or unsellable items out of system, photo lab digital/wet lab trained, dealing with alot of guests complaints, try to help the guest as best as possible with our vibe, keep calm and a lot of patience, Fun Fast And Friendly! Smile! Child Care Worker/Front desk
Lady Fitness - Aurora, CO
March 2005 to August 2010
While mothers would go exercise and work out, I watch their babies! Made sure all toys and items were sanitized frequently, items for children's entertainment was stocked and also learning material available. Also on other days I would worked front desk. Answered phones and made appointments for trainers. Clean machines and all equipment frequently as well with also communicating with the clients Education
esthetician
Emily Griffith Technical College - Denver, CO
2016 to 2018
Associates of Business and Technology in Administrative Assistant Emily Griffith Technical College - Denver, CO
2014 to 2016
High school diploma in High school
Aurora Central High School - Aurora, CO
2000 to 2009
Skills
• Customer service excellence
• Call Center
• Customer Care
• Customer Support
• Customer Service
• Student
• CSR
• 10 Key Data Entry
• Public Relations
• Personal Assistant Experience
• Blogging
• SharePoint
• Microsoft Excel
• SharePoint
• Administrative experience
• Microsoft Outlook
• Windows
Contact this candidate