Detail-Oriented Order Processor and Medical Billing Specialist

KRISSYANN RIVERA

Brooklyn, NY 347-***-**** ***************@*****.***

Highly motivated, compassionate, and result-oriented individual. Interfaces with cross-functional teams to perform various order processing functions including order entry and validation. Technically savvy and has superior attention to detail and accuracy.

EXPERIENCE

October 2018-Present

Order Processor- Van Blarcom Closures INC- Brooklyn, NY

-Received and processed purchase orders into the database

-Checked inventory and created proper paperwork, picked tickets.

-Collaborated with team members to complete special projects.

-Created packing slips and invoices for all outgoing shipments in Excel.

-Processed, submitted, and tracked customer’s paper orders by interfacing with internal departments and external vendors.

-Maintained a current knowledge of operating procedures and company products.

June 2015- October 2018

Medical Biller/ Data Entry Specialist- D&D Billing INC- Brooklyn, NY

-Oversee daily billing department functions, including medical coding, charge entry, claims, payment posting and reimbursement management.

-Accurately input procedure and diagnosis codes into billing software to generate invoices.

-Follow up on past due invoices and delinquent accounts to reduce number of unpaid and outstanding balances.

-Trained all new interns for hire.

-Reviewed and validated accuracy of charges, including dates of service, services provided, location, patient identification, and provider signature.

August 2012- September 2014

Seasonal Hostess- Aces bar and restaurant- New York, NY

-Maintained warm and professional manner interacting with guests by phone and in person.

-Reconciled cash in tills at end of each shift.

-Efficiently handled restaurant POS software

-Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

-Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

October 2013- April 2014

Sales Associate- GameStop- Brooklyn, NY

-Provided exemplary customer service by portraying a gracious, friendly and engaging manner.

-Anticipated and promptly responded to clients needs, adhering to store service experience standards.

-Accurately and efficiently processed all POS transactions.

-Maintained sales floor by arranging and organizing merchandise, stocking merchandise, and setting up displays per company standards and store policies.

-Recommended products to customers that complemented or enhanced their current purchase, effectively upselling smaller ticket items consistently.

EDUCATION

July 2014- June 2015

Medical Office Assistant Program, The Franklin Career Institute, Brooklyn, NY

September 2008-October 2008

High School Equivalency, Kingsborough Community College, Brooklyn, NY

SKILLS

POS Systems

Cashflow planning & management

Insurance Claims

Urinalysis

Patient Relations

Injection Administration

Issue Referrals

Medical Billing/ Coding

Kareo

Sales Pad

Written and Verbal Communication

Time Management skills

Phlebotomy- Veni Puncture, Finger Sticks

EKG

Hematology Lab tests- CGS’s

Insurance Verification

Medical Transcription

E-Clinical Works

Creation and maintenance of patient charts

Microsoft Great Plains

References available upon request.

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