Senior Administrative & Billing Specialist
Resume:
Lakeisha Thompson
Mount Juliet, Tennessee
*************@******.***
Objective:
To obtain a challenging position in an administrative or client support organization that will utilize my interpersonal and organizational skills.
Qualifications:
I am a professional that is capable of multi-tasking, achieving project goals and handling issues quickly and efficiently. I have over 15 years of Healthcare and client service skills that will allow me to rise above and beyond my job responsibilities. My dependability, dedication and the ability to pay close attention to detail will be an asset to your company. Work Experience:
HCA / Parallon, Brentwood, TN
Cash Posting Team Lead April 2024 to Present
Treasury Specialist July 2022 to April 2024
• Responsible for the reconciliation of all deposits made by the clinics and payments received through bank lockboxes and electronic funds.
• Research and resolve outside inquiries related to deposits
• Enter posting information in Treasury System
• Notify clinics if weekly deposit reports have not been submitted or if there are any discrepancies between the submitted report and deposit
• Audit Practice Reconciliation forms across multiple systems
• Research and Resolve Daily Deposit discrepancies to clear batch variances from AR Report.
HCA / Parallon, Brentwood, TN
Receipt Entry Specialist Sept. 2011 to July 2022
• Manually and Electronically posted payments and contractual adjustments from all insurance payers and patients
• Reconcile payment batches in billing system to match ERA as well as to resolve accounts (to include recoup and credit balance research)
• Consistently exceeds benchmarks and productivity while still maintaining a 95-100% on monthly audits
Continuum Healthcare, Brentwood, TN
Billing and Collections Associate March 2008 to Sept. 2011
• Manually post payments and contractual adjustments from all Commercial insurance payers, patients and Medicaid
• Balance postings in billing system to match EOB’s as well as to resolve accounts
• Collect and follow up with commercial insurance carriers for payment of Mental Health Claims
• Assist with daily monetary deposits as needed
• Key charges into Raintree and Medisoft Systems for electronic billing
• Work correspondence to determine reason for denial and whether to resubmit corrected claim or appeal with supporting documentation
• Maintained and distributed Billing Cycle excel spreadsheet of all accounts billed for monthly cash flow forecast
• Maintained and distributed Daily Deposit Spreadsheet Perot Systems Healthcare, Madison, TN
Patient Account Service Representative June 2006 to October 2007
• Collect and follow-up on patient accounts from international and local insurance companies
• Verify and update insurance coverage
• Take incoming phone calls to help patients resolve their account balance
• Verify and correct all information submitted on a UB92 and UB04 prior to claim submission
• Request medical records and any other requested information needed by insurance companies to process claims in a timely manner
• Maintain and exceed Quota of 50 accounts worked per day Matthew Walker Health Center, Nashville, TN
Medical Biller/Registrar March 2004 to May 2006
• Collected payments from patients and posted to accounts
• Received incoming calls from patients regarding their accounts
• Set patient appointments
• Registered new and existing patients
• Verified patient insurance coverage
• Entered Physician charges
• Provided insurance carriers with needed information such as medical records, coordination of benefits, inpatient and outpatient authorizations and any additional information requested for claims resolution
K.A.R.C Funeral Escort and Security, Nashville, TN Front Office Manager June 2001 to March 2004
• Collected and posted payments from clients
• Processed payroll and printed checks for employees on a weekly basis using QuickBooks program
• Client Billing and various other front desk requirements
• Answered multi-line phone; data entry; employee scheduling References Available Upon Request
Contact this candidate