Isaac Delali
Agbai
Charlotte,NC. 28273
**********@*****.***
Professional Summary
Dedicated, resouceful, hardwooking and compassionate with a strong commitment to providing exceptional approach to challenges. My interpersonal and problem solving skills further enhance my ability to contribute prositively within my field. Having excelled in leadership and problem solving roles and possess a keen ability to listening and communicating effectively .
Core Competencies
Emergency Response Trained
First Aid Trained
Collaborative team player with a strong sense of cooperation.
Dedicated and deeply passionate about delivering high-quality work.
Excellent communication skills, both verbal and written.
Energetic and diligent work ethic.
Ability to thrive under pressure and meet deadlines.
Proactive self-starter with a quick learning curve.
Training and Certifications
Methodist University College 2015
(Degree in Accounting)
Orientation in Basic Port Operation 2002
(Ghana Port and Harbour Authority)
Mawuli Secondary School 1997
Experience
Evri lakeside Distribution Depot,22 November 2023- Presently
( Warehouse Operative/ forklift operator ) Lakeside
• Covering various roles within the warehouse to support our distribution process.
• Sorting parcels to support Operational process and labelling.
• Sorting parcels manually or operating machinery.
• General warehouse duties
• To prepare orders, this includes the accurate picking of stock
• loading and unloading
Royal Mail, 13 November 2023- 22 November 2023
(Mail Sorter, First Call Contract Services) Grays
To prepare orders, this includes the accurate picking of stock
To check, attach QR codes to cases, physical locate and receipt stock accurately via scanners
To sign and file all paperwork as per company policies
To assist in electronic scanning of all parcels using hand held scanners
To be responsible for the safekeeping of company property at all times
To ensure that packages are correctly handled and stored to avoid damage
To carry out quality control checks and to count and record stock figures
To adhere to strict health and safety regulations to ensure a safe working environment and culture
To be able to deal effectively and efficiently with queries and correspondence.
Procter and Gamble, September-November 2023
(Warehouse Operative, Siamo Recruitment Ltd) Grays
Receive deliveries of goods and supplies
Checking for damage or missing items
Moving stock by hand and lifting gears
Packing orders.
Hoo Hing Ltd, September 2023
(Warehouse Operative, Mango Solution Ltd) Dagenham
Taking goods to appropriate storage space
Checking for damage or missing items
Packing orders
Shiloh Church, April 2021- May 2023
( Volunteering) Stevenage
Greeted visitors, parishioners, and staff with courtesy and professionalism.
Answered and managed incoming calls on behalf of the church.
Organized and coordinated outreach programs and gatherings for elderly members of the community, fostering a sense of belonging and support.
Conducted weekly visitations and welfare checks on incapacitated or ill church members, providing emotional and practical assistance.
Assisted with food preparation and cleaning tasks, contributing to the smooth operation of church events and activities.
Firstcare Nursing Agency, January 2020-May 2021
Healthcare Support Worker
Supported and monitored clients with learning disabilities, autism, and mental healthcare needs.
Monitored clients in developmental disability settings to ensure their well-being and safety.
Developed and implemented effective strategies to address individual client needs and goal.
Successfully enhanced the overall quality of life for clients by delivering personalized support and care.
Collaborated with a multidisciplinary team to create and execute tailored care plans.
Demonstrated exceptional empathy and communication skills, building strong relationships with clients and their families.
Contributed to the development and improvement of client-focused programs and services.
Taught essential life skills, including shopping, using public transport, and managing financial responsibilities like paying bills.
Servest group Ltd, September 2019- December 2019
( Cleaning Operative)
Gather and empty trash, sweep, mop vacuum building floors
Clean restrooms and stock them with supplies
Clean spills and other hazards with appropriate equipment
Wash windows, walls and glass
Order cleaning supplies
Clean and disinfect surfaces that are touch frequently
Go2 Personnel Ltd, March 2019- September 2019
( Cleaning Operative)
Assisting with general housekeeping duties including vacuuming and cleaning the park
Cleaning of public areas and shower blocks across the park
Cleaning and hovering the caravan, bed making and reporting maintaining issues
Cleaning of reception area, offices, games room, staff room and toilet
Delali Electrical Company Ltd, 2012-2018
(Accounts Clerk) Tema, Ghana
Liaised with clients, providing financial information and advice to support their financial decisions.
Reviewed company systems and conducted risk analysis, contributing to improved financial stability.
Conducted tests to verify the accuracy and reliability of financial information and systems.
Managed accounts and records, ensuring compliance with accounting standards and regulations.
Advised clients on business transactions, offering strategic financial guidance.
Produced comprehensive financial records for the company, facilitating decision-making processes.
Recorded financial transactions and updated records with precision and timeliness.
Ensured the accuracy of financial records, statements, and reports.
Received and recorded cash, checks, and vouchers, maintaining a secure and organized financial system
Personal Attributes
Leadership skills with the ability to supervise, train, develop and motivate employees
High level communication and interpersonal skills with individuals of all backgrounds
Working within fast paced environments, demonstrating flexibility and adaptability
Strong problem-solving skills with a high level of attention to detail and accuracy
Well-developed organisational skills with the ability to multi-task and meet deadlines
Demonstrating initiative, drive and self-motivation in new situations and challenges
Positive and enthusiastic attitude and motivated to achieve client satisfaction
Maintaining confidentiality and discretion and displaying integrity and sensitivity
Referees
Kwabena Sarfo
GO2 personnel Ltd
Work colleagues
M: 079********
E:***********@*****.***
Reference Name
William Chandler
First Call Contract Services Ltd
E: firstcallcontractservices.co.uk
Chukwumuanya Nwafor-Orizu
Evri hermes
************.******-*****@****.***
Linda ene Igoche
Firstcare nursing agency ltd
******.**@*****.***