Grace Anne Herrick
Cape Coral, FL 33904
Telephone Number: 540-***-**** Email: ****************@*****.***
Summary of Skills
Adaptable and trainable professional with strong organizational and communication abilities, capable of quickly learning new systems and processes. Skilled in managing priorities, coordinating tasks, and supporting team success while maintaining professionalism under pressure. Recognized for reliability, problem-solving, and a positive, customer-focused approach that ensures high-quality results across diverse work environments.
Education
George Mason University August 2023 Anticipated May 2026
Fairfax, Virginia
Bachelor’s in Business Management
Concentration: Management Information Systems
James Madison University August 2022 – May 2023
Harrisonburg, Virginia
Germanna Community College September 2020 – May 2022
Fredericksburg, Virginia
Associate’s in Business Administration
Work Experience
Synaxus August 2025 – Present
Marketing Director (Training Program)
Fort Myers, Florida
Selected for a 3–6 month leadership training program designed to prepare for a Marketing Director role. Currently gaining hands-on experience through office meetings, campaign planning, and direct sales activities. Support client acquisition efforts, contribute to marketing strategies, and collaborate with team members to ensure smooth daily operations. Developing leadership, client relations, and business development skills while working closely with management to build a foundation for future responsibilities as a Marketing Director.
DMD Ventures July 2024 – August 2025
Hospitality & Customer Experience Specialist
Fort Myers, Florida
Provided high-quality service in a fast-paced environment while maintaining professionalism under pressure. Trained and mentored new team members to uphold service standards, collaborated with colleagues and management to ensure smooth operations, and resolved customer concerns with empathy and efficiency. Recognized as “Girl of the Quarter” for outstanding performance and dedication.
HOA Brands July 2020 – July 2024
Corporate Trainer
Fredericksburg, Virginia
Led daily team operations by training and mentoring staff, ensuring adherence to company standards and delivering consistent service excellence. Executed order fulfillment and inventory management to maintain smooth business operations. Collaborated with team members and management to improve workflows and supported team performance by providing clear guidance and leadership each day.
References
Available upon request