Administrative Office professional with Customer Service Focus

Kelly Morrone East Hampton, CT *****

203-***-**** ************@******.***

Hard-working professional offering vast experience in customer service and office administration. Passion for producing top notch results, enjoy learning new concepts and software quickly. Thrive in fast-paced environment, often serve as mentor to coworkers. Motivated, ambitious, determined to meet/exceed expectations.

SKILLS AND ABILITIES

Microsoft Office Suite Google Office Suite

Several Database applications Billing / Invoicing / Collections

Strong Verbal and Written Communication

Basic Office Technology

Human Resource Onboarding

Customer Service

RELEVANT EXPERIENCE

Administrative Assistant, CentiMark, Rocky Hill, CT 2017-present

Excellent customer service via phone and email

Database entry using SAP to create sales orders, time & material notifications, invoicing, purchase orders

Onboarding of new hires – Human Resource paperwork, E-Verify each new hire

Collections for both regional and national accounts

Expense reports for office of 30 employees

Create Google docs/sheets for meeting notes, collections tracking, order tracking Inventory Clerk, Jaci Carroll Staffing, Torrington, CT 2015-2016

Physical inventory of warehouse

Database entry using SAP to move inventory in and out of warehouses

Customer service via phone and email

Registrar, Girl Scouts of CT, North Haven, CT 2009- 2014

Assisted foreman in various capacities on job site, working closely with journeyman.

Set up work site, cleaned work site at end of day, ensured availability of tools and supplies. Telemarketer, Protocol, Cheshire, CT 2008-2009

Take orders via phone using web based ordering systems

Answering service for several doctor’s offices

EDUCATION

Bachelors of Science/Psychology, University of Phoenix, Online Study Courses High School Diploma, Southington High School, Southington, CT COMMUNITY /EXTRACURRICULAR ACTIVITIES

Girl Scouts of CT – Co-Leader of Southington, CT Troop Boy Scouts of America – Treasurer of Middletown, CT Pack 43

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