Data entry, office assistant, remote work, bill pay, record maintenanc
Resume:
Robin Patrick
Brookville, Ohio
*********@*******.***
Professional Summary
Organized and self-motivated professional with a strong background in remote and independent work environments. Most recently served as a Service Navigator, connecting seniors to critical local resources with empathy and precision. Brings excellent time management, communication, and multitasking skills — sharpened through virtual education and hands-on experience in both administrative and client-facing roles.
Proficient in Microsoft Office (Word, Excel, Access), Google Workspace, and various platforms including PAWS, JD Edwards, CXM, and Back Office. Known for being reliable, respectful, and fast-paced -consistently completing tasks ahead of deadlines while maintaining high accuracy. Equally effective working solo or collaborating in teams.
Work Experience
Service Navigator
Preble County Council on Aging – Eaton, OH
April 2024 – November 2025
·Serve as a primary contact for seniors seeking services and support.
·Conduct assessments for eligibility in the Home Delivered Meals and Homemaking programs.
·Provide referrals to internal services and external community agencies.
·Maintain accurate records using Microsoft Excel and CXM database.
·Oversee the intake, tracking, and distribution of donated medical equipment.
·Supervise the Wellness Navigator and provide department backup as needed.
Administrative Assistant
Hobbs Industrial Piping – Dayton, OH
September 2023 – April 2024
·Answered phones, managed front office tasks, and handled correspondence.
·Created and maintained documents and spreadsheets using MS Word and Excel.
·Maintained digital and physical filing systems.
·Handled bookkeeping via QuickBooks, including bill entry, payroll, and financial reports.
·Reconciled bank and credit card statements; supported month-end closing.
·Assisted with new hire onboarding and HR documentation.
·Updated Field Force Manager system for construction and pipeline staff.
Consultant (Independent Sales)
Perfectly Posh – Remote
January 2016 – July 2023
·Built lasting client relationships and provided personalized product support.
·Promoted products through outreach and hosted virtual parties/demos.
·Marketed on social media to increase customer engagement and drive sales.
·Created and shared branded content across multiple platforms.
Team Member (Seasonal)
Tractor Supply – Eaton, OH
January 2023 – March 2023
·Operated POS system for timely, accurate transactions.
·Assisted customers with purchases, questions, and product load-outs.
·Maintained clean and organized sales floor through merchandise recovery.
·Executed price changes and markdowns; promoted loyalty and credit programs.
Accounting & Office Support
Gem City Tire – Dayton, OH
January 2021 – October 2022
·Managed A/R and A/P for the Goodyear account.
·Processed invoices, payments, and monthly reconciliations.
·Ensured billing codes, statements, and remittances were accurate.
·Provided administrative support: answered phones, sorted documents, and maintained records.
·Performed daily data entry with precision and met processing deadlines.
Web Evaluator & Data Entry Specialist
Appen – Remote
September 2019 – January 2021
·Evaluated website layout, organization, and usability through structured questionnaires.
·Entered and reviewed a variety of data types, including receipts and forms.
·Participated in custom surveys for market research, offering detailed and honest feedback.
Education
Edison State Community College
Associate of Applied Business, Business Management
Certificate in Business Management
August 2018 – May 2019
Ivy Tech Community College
Certificate in Business Administration
August 2017 – May 2018
Miami Valley Career Technology Center
Program: Floriculture, Horticulture, & Small Business Management
August 2002 – May 2004
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