Versatile Office Administrator and Program Specialist

CINDALL SIZEMORE

**** ***** **** ***** **., THOUSANDSTICKS, KY 41766 • 606-***-**** • ***************@******.***

Objective

Results oriented, motivated professional and office manager with a combined 15 years’ experience in the medical and business field. My diverse experience in multiple field settings allows me to utilize my skills efficiently. Dependable and organized team player with the ability to communicate effectively and skilled at building relationships with employees and customers. Daily office management including office operations and implementation of office procedures for excellent customer service. As a customer-oriented expert, I am eager to contribute my extensive knowledge of excellence to your company.

Experience

2023 – PRESENT

Disease Intervention Specialist Commonwealth of Kentucky Hyden, Kentucky

Case Manager over 13 Eastern Kentucky counties for the STD Program for the Department for Public Health for the Commonwealth of Kentucky.

November 2022 – March 2023

Program Specialist II Eversana Life Science Work From Home

Provided assistance for Inbound/Outbound calls for patients using Eli Lilly Medications. Assisted Pharmacies in processing claims for drugs, replacement medications, product complaints and adverse reactions. Assisted with getting patients financial assistance for medications.

June 2021 – December 2022

Patient Service Representative Asembia Work From Home

Assisted with Inbound/Outbound calls that filled and scheduled delivery of Medicines for ASPN Pharmacy. Also, managed RX leads with providers for prescriptions, completed prior authorizations and appeals for medications. Assisted with Patients getting Financial Assistance to pay for Drugs

January 2010 – January 2023

Administrative/Billing Coordinator Eastern Kentucky Treatment Hyden, KY

Family small business that I handled all aspects of administrative duties and office management. Including Invoicing, AP’s, AR’s and financials. Maintained data on services provided to companies for analysis.

Skills

Office management, records management, Microsoft Office, A/P, A/R, EMR’s, Medical Billing, Quickbooks, Kronos and ADP payroll,, Data Entry,Invoicing, payroll, skilled written, verbal & interpersonal communications, exceptional multi-tasking ability and customer service expertise.

Education

May 2001

Eastern Kentucky University Hazard Community College

Bachelor of Science, Psychology

May 1998

Hazard Community College

Associates of Arts

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