Part-Time Work-From-Home Bookkeeping Professional

Shawonda Taylor

**** ********* ** ***. ** Naperville, IL 60563 M:708-***-****

E-Mail: *********@*****.***

PROFESSIONAL PROFILE

● Fast learner and excellent skills in organization, data entry, and customer service

● Professional refined telephone manners and ability to handle high call volume

● Excellent skills with professional, personal and team-repour needed to provide customer satisfaction

● Proficiency in Microsoft Office Suite of Products, SAP, AS400, JD Edwards, Microsoft Dynamics GP Software, ERP system (SXe)

● Intermediate skill level with QuickBooks Online, Counter Point, MAS 90, BuilderTrend, Dropbox and Visual Shop

● Proficiency with accounting databases

● Type at 45 WPM

● State of Illinois Notary Public

● Perc Certification

PROFESSIONAL EXPERIENCE

Machinery Components, Inc – West Chicago, IL 11/2024 – Present Full Charge Bookkeeper (Part-Time)

Record day to day financial transactions and complete posting process

Verify that all transactions are recorded and maintained in General Ledger

Maintain books to the trail balance state and create monthly financial statements

Lead monthly financial statement meetings with President and VP’s of company

Complete sales tax forms

Reconcile bank statements monthly

Reconcile credit card statements monthly

Coordinate with Auditors for year-end audit review

Cut checks weekly for temporary labor invoices

Cut monthly checks for health insurance, short term disability and insurance reimbursements

Process monthly commissions reports

Coordinate business insurance renewals

Process HR paperwork for new hires and terminated employees

Coordinate month end closings with A/R & A/P Depts

Maintain weekly payrolls in General Ledger with monthly accruals

Provide check stub copies to employees as needed

Maintain all state employee count records on monthly and yearly basis Securitas / Pactiv - Woodridge, IL. 05/2024 – 11/2024 Overnight Security

● Provide overnight security for warehouse during their closing hours

● Keep log of incoming and outgoing trailers empty and full

● Sign & date trailer paperwork from drivers as they come to warehouse

● Supply drivers with necessary paperwork and seals for loads that are being picked up

● Assign driver door & yard location for dropped trailers

● Control entrances and exits to the yard via gate control

● Watch monitor for any outside threats to property

● Make sure property is secure inside by checking all entrances and dock doors

● Train other guards on paperwork and building securing protocols

● Make sure timesheet is filled out by each guard and submit to DM for weekly payroll M House Development - Naperville, IL 05/2023 – 10/2024 Office Manager

Office Management

● Ensured office was organized and efficient

● Managed office supplies and equipment inventory

● Overseen office maintenance and coordinated communication with the landlord regarding repairs and facility needs

● Facilitated communication among team members and departments Financial Management

● Assisted owner with all aspects of financial management and reporting

● Maintained accurate and up-to-date financial records

● Reconciled credit card statements and managed accounts payable

● Tracked and managed project budgets

● Ensured accurate approval and processing of change orders

● Communicated with project managers and the design team to ensure financial information was current and accurate

Compliance and Coordination

● Monitored and documented company policies and procedures, ensured compliance with established protocols

● Managed PTO compliance and maintained accurate records of employee leave

● Ensured subcontractor compliance with company and contract requirements, including lein waivers, trade agreements and insurance certificates

● Prepared for and assisted with quarterly insurance submittals and annual audits

● Prepared and submitted monthly sales tax submissions and the annual 1099 vendor list Human Resources

● Overseen recruitment, onboarding and training processes for new hires

● Maintained employee records and handled HR documentation General Administration

● Prepared reports, presentations and other documents as needed

● Served as point of contact for vendors and service providers

● Supported the owner with special projects

Shorr Packaging – Aurora, IL 10/2019 – 05/2023

Accounts Receivables Specialist

● Monitor past due accounts and assist with complex customer account reconciliations and related collection issues/dispute resolution.

● Monitor existing customer financial status for sustainability concerns.

● Monitor and release customer orders on hold based on account status and amount of current order.

● Review and process cash application reconciliation procedures and adjustments as required.

● Monitor outstanding credits in the accounts receivable ledger and work internally and with customers to resolve.

● Perform reconciliation procedures of the detailed accounts receivable subledger to the general ledger.

● Utilize technology to effectively and efficiently monitor the aging and individual customer account reconciliations and promote further use of technology to drive departmental efficiencies.

● Participate in process documentation and process improvement initiatives for the department.

● Assist with responding to customer and internal sales tax questions.

● Contact customers via email and phone.

● Maintain documentation on all collection activities.

● Bring non-routine matters to the attention of supervisor (i.e. bankruptcy / money issues).

● Reconcile and resolve out of balance conditions (i.e. account payments, short payments, over payments, unexplained deductions, duplicate deductions, and any other balance over 90 days old).

● Prepare reports for management on the status of accounts receivable.

● Assist with the training of new team members.

● Hold weekly impromptu meetings with the Customer Service Mgr. to go over accounts that need corrective changes to their billing (i.e. pricing / PO verification).

● Hold impromptu meetings with customer service team regarding collective efforts to resolve billing issues and answer any questions that they may have regarding the things needed to assist the Accounting Dept.

● Hold impromptu meetings daily with varies sales representatives in the division via phone or in person to go over their problem accounts and discuss procedures of resolution. Corcentric – Downers Grove, IL 03/2018 – 10/2019

Credit & Collection Analyst

● Initiated collection calls to US & Canadian customers.

● Resolved client billing problems.

● Identified issues contributing to account delinquency.

● Reviewed & monitored assigned accounts and all applicable collection reports.

● Provided timely follow-up on payment arrangements and customer requests.

● Made recommendations to management regarding customers that need to be placed on hold or sent to collections due to no payment.

● Mailed out 1st, 2nd, and final demand notices to customers based on how past due their invoices were.

● Researched emailed customer disputes using all resources including other departments.

● Researched credits to see if they are valid and if a refund need to be issued to customer or internally offset

● Researched customer contracts and see if they are being billed at the correct price.

● Verified correct billing address on returned mail and notified billing department via email of correct address.

● Communicated to customers via phone / email for payment status of past due invoices.

● Researched and resolved customer deductions and miscellaneous payments.

● Maintained and documented communication with customers on account using GP system.

● Prepared reports for management.

● Reviewed credit limits for new & existing customers.

● Recruited help from salesman to collect on more difficult accounts before suggesting any further collection actions.

Superior Bulk Logistics – Oak Brook, IL 01/2014 – 03/2018 Collection Specialist / Customer Service

● Responded to customer calls /emails to fulfill their account request.

● Maintained a portfolio with 150 multi-million / billion accounts each week.

● Emailed/faxed invoices and supporting documents to customers that have no record of past due invoices.

● Updated portfolio notes and AS400 System notes accordingly.

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