Remote Administrative Specialist

Elizabeth A. Goddard

Huntingtown, MD ***** 410-***-**** **************@*****.***

OFFICE MANAGER

Accomplished and versatile administrative professional with deep experience in performing office management and administrative support. Known as a “stickler for details” and quick learner. Highly organized and recognized for delivering accurate results on time. Self-starter capable of managing competing priorities. Excellent communications, customer service and time management skills. Solid experience using the MS Office suite

(Word, Excel, PowerPoint, and Outlook).

AREAS OF EXPERTISE

Office Management Administrative Support Purchasing Payroll Administration Accounts Payable & Receivable Client Relationship Management Vendor Management Communications Team Building & Mentoring

PROFESSIONAL EXPERIENCE

CAB Appraisals, LLC, Silver Spring, MD March 2020 to Present Assistant Appraiser

Performed various office duties including writing appraisal reports for a fast-paced appraisal sole proprietorship.

• Managed receipt of quote requests from appraisal management company including requests for revision.

• Uploaded reports to approximately 20 different appraisal management firms.

• Tracked the appraisals queue ensuring timeliness of appraisals.

• Fielded calls to clarify property information.

• Prepared and compiled the 52-page appraisal report upon finalization of the appraisal including researching MLS tax records, properly labeling property data, creating a sketch of the floor plans, locating 8 – 12 properties for comparison to determine the appraised property value. Online Trading Academy, Elkridge, MD June 2014 – March 2020 Center Administrator

Coordinate all administrative matters for a 15-person office, including the sales team, phone staff, remote staff and student support staff. Mentored and trained team members to ensure consistently high performance.

• Maintain all training class efforts including scheduling classes, registering students, ordering class materials, managing classrooms, and procuring food and beverage services.

• Oversee entire office matters ensuring high productivity.

• Assists the General Manager with daily administrative operations.

• Liaison between event venue and company management.

• Manage off-site classes, ensuring all required equipment and products.

• Purchase office supplies and maintain appropriate stock levels.

• Communicate effectively with students to confirm attendance and ensure training needs are met. Classic Caregivers, Clifton, VA December 2013 – February 2014 Administrative Assistant

Provided all administrative support to a start-up company specializing in in-home nursing and assistance for the aging.

• Handled applicant processing including interview scheduling and reference checking.

• Developed all advertising and marketing efforts with various publications, as well as purchasing ad space in selected publications.

• Assisted the Directors of Administration and Nursing in developing operating policies and the employee handbook.

JD Callander & Associates, McLean, VA April 2009 – August 2013 Realtor Assistant

Supported a busy, fast-paced real estate agent (#1 Weichert Realtor for Northern VA) in a variety of administrative responsibilities.

• Performed as the Office Administrative Assistant for creating and managing contracts for both buyers and sellers.

• Updated multiple websites.

• Assisted clients in all aspects of buying/selling to ensure smooth transition including buyer assistance in finding, purchasing, and closing properties, and seller in the complete selling process.

• Staged homes, including organizing, de-cluttering and furniture placement, to be ready for open houses and prospective client viewings.

• Attended home inspections, appraisals, and closings.

• Managed weekly mailings that announced open houses as well as annual promotions.

• Obtained license as a realtor.

Hawthorne Country Club, La Plata, MD August 1996 – September 2009 General Manager

Directed the daily operations private country club including staff oversight, financial matters, liaison with the Board of Directors (BOD), subcontractor management, maintenance, and member relationship.

• Managed Accounts Payable, Accounts Receivable, Payroll Administration, and Banking.

• Performed all payroll functions including compiling hours, calculating tax withholdings and deductions, answering employees’ payroll questions, managing W4 input and revision, ensuring W2 forms were compliant with tax requirements, and processing the biweekly payroll through ADP.

• Handled all maintenance issues for the various buildings on the property.

• Processed monthly billing of member accounts, prepared financial reports for the BOD, and served as the point of contact for the annual audit with the CPA.

• Attended monthly board meetings and performed as the Acting Secretary to the BOD.

• Maintained member accounts and new member recording.

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