Billing Coordinator and Data Entry Specialist with Precision and

Evansville, IN ***** 205-***-**** ***********@***.***

DEIDRE MCCORMICK

Proven track record in enhancing billing accuracy and efficiency at Ervin Cable/Dycom Industries through meticulous research and data entry proficiency. Skilled in customer engagement as Receptionist and administrative support, Call Center experience working a Alarm and a Repair Service Dispatcher,consistently delivering high quality work under tight deadlines. Demonstrates exceptional accuracy, precision, and a results-driven approach to meet and exceed employer expectations. Detail-oriented and methodical Data Entry Clerk offering 10+ years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.

PROFESSIONAL

SUMMARY

SKILLS ● Audit Support ● Deadline-oriented

● File Management ● Data entry proficiency

● Accuracy and Precision ● Document Review

● Recordkeeping ● Research and due diligence

● Customer Engagement ● Audit Procedures

● Records organization and review ● Work Planning and Prioritization

● Customer Service ● Word Processing

● 10-Key Data Entry ● Bulk filing

● Mail Sorting ● Administrative Support

BILLING COORDINATOR 02/2022 to 02/2025

Ervin Cable/ Dycom Industries, Owensboro, KY

Identified, researched, and resolved timesheet variances to maintain system accuracy and currency.

WORK HISTORY

Used data entry skills to accurately document and input daily and weekly statements/Daily's/ Production Load Sheets.

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Verified accuracy of Time In and Out, of 60 crew members to assure a 100% reduction in payment errors and check reissues.

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Adapted quickly to changes in company policies or procedures, maintaining consistent performance levels during periods of transition.

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● Entered and maintained billing information in company internal databases for accessibility. Scanned documents and saved in database to keep records of essential organizational information.

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DATA ENTRY CLERK 12/2019 to 01/2022

US Bank Home Mortgage, Owensboro, KY

RECEPTIONIST 11/2000 to 01/2018

Infinity Insurance, Birmingham, AL

● Received and Purchased loans from third party lenders. 4 loan quota in a 8 hour period. Review loans to determine acceptability and ensure compliance with bank regulatory and investor guidelines.

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● Organized, sorted, and checked input data against original documents. Scanned documents and saved in database to keep records of essential organizational information.

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● Entered data into various computer systems accurately using Microsoft Office Suite. Resolve outstanding item necessary to obtain all necessary documentation and ensure completeness and accuracy.

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Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.

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Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

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● Confirmed appointments, communicated with clients, and updated client records.

● Answered central telephone system and directed 50+ incoming calls accordingly.

● Maintained confidentiality of information regarding clients and company.

● Maintained visitor log for entering and leaving facility for security purposes.

● Helped maintain office security by monitoring visitor access and issuing badges. Managed conference room schedules to ensure efficient use of space for meetings and other events.

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● Operated multi-line telephone system to answer and direct high volume of calls. Owensboro Junior College of Business, Owensboro, KY Associate of Arts, Business Administration, 01/1988 South Spencer High School, Rockport, IN

High School Diploma, 07/1981

EDUCATION

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