Thelma Henderson
Payroll Specialist - Multi State Western Region
Irving, TX 75038
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Professional Summary
To work in an organized and progressive workplace and bring my years of experience to add to a growing environment.
Willing to relocate to: Irving, TX
Authorized to work in the US for any employer
Work Experience
In Home Caregiver
Senior Helpers-Irving, TX
August 2023 to Present
• Provided compassionate and personalized in-home care for individuals with varying health conditions and needs, ensuring their physical and emotional well-being
• Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support, promoting independence and maintaining dignity
• Administered medications according to prescribed schedules, adhering to all safety protocols and maintaining accurate medication records
• Developed strong and trusting relationships with clients and their families, fostering a supportive and caring environment
• Prepared nutritious meals based on dietary requirements and preferences, ensuring a well-balanced and healthy diet for clients
• Maintained a clean and safe living environment, performing light housekeeping tasks and organizing living spaces for optimal comfort
• Provided companionship and emotional support, engaging in meaningful conversations and recreational activities to enhance clients' mental and emotional well-being
• Assisted with mobility devices, such as walkers or wheelchairs, ensuring clients' safety and independence in navigating their living spaces
• Responded to emergencies calmly and efficiently, following established protocols and seeking assistance when needed
• Ensured clients' comfort and safety during the night by providing overnight care and assistance as required
In Home Caregiver
Visiting Angels-Irving, TX
March 2023 to October 2023
In home care.
House keeping.
Personal care
Assist when needed for doctor visits
Pick up and delivery when needed.
Escort for Unaccpmpanied Minors
DFW AIRPORT – PROSPECT SERVICES
January 2021 to December 2022
DUTIES:
CUSTOMER SERVICE FOR PASSENGERS UP TO AGE 17.
CUSTOMER SERVICE FOR DISABLED PASSENGERS.
ABILITY TO STAY WITHIN TIME CONSTRAINTS
Billing Specialist
AMN HEALTHCARE
January 2016 to December 2021
JOB DUTIES:
BILL FROM INTEGRATED BILLING FROM THIRD PARTY PAYOR FOR TRAVELING NURSES.
PRIMARY ACCOUNT MEDSTAR IN VIRGINIA, WASHINGTON DC AREA.
RECONCILE TIME ISSUES WITH EMPLOYEES AND STAFF WHEN NEEDED.
GENERATE WEEKLY AP REPORTING
GENERATE WEEKLY GL UPLOADS AND RECONCILE.
Billing Specialist
AMN Healthcare-Dallas, TX
October 2016 to October 2021
Coordinate supplier billing information with company payroll for correct billing. Develop Client direct partnerships.
Audit and reconcile reports
Payroll Clerk – International Hotels and Resorts
DATES FROM
January 2015 to December 2016
JOB DUTIES:
PROCESSING OF BI-WEEKLY AND MONTHLY STAFF PAYROLL ALL STATES INCLUDING TIPS.
RECONCILE AND CREATE ADJUSTMENTS AS NEEDED.
Payroll Clerk - Deloitte
DATES FROM
January 2009 to December 2015
Job Duties:
Processed Bi-Weekly and Monthly staff salary for West Coast Region.
Reconciliation – Produce adjustments as needed.
Payroll Specialist - Multi State Western Region
Deloitte Services LP-Dallas, TX
2009 to 2012
Coordinate and update payroll data from New Hire to Termination Request Bonus Payments prior to hire dates
Resolve payroll issues with Department Administrators and staff. Benefits Coordinator – Payroll Supervisor
THOMPSON HINE LLP
January 2000 to December 2009
Job Duties:
Maintain onsite billing for staff for Insurance Benefits.
Make timely payments of Monthly Insurance Premiums.
Maintain Bi-Weekly – Monthly – Staff Bonus – Vacation payouts – Partner Quarterly Bonus.
Manage staff work hours via Kronos timekeeping systems.
Reconcile payroll to bank statements and general ledgers. Education
High school diploma
Western High School-Paris, KY
High school diploma or GED
Skills
• Clerical experience
• Ceridian
• Accounts payable
• SOX
• Over 30 years driving experience (10+ years)
• Kronos (5 years)
• Maintaining patient confidentiality
• Microsoft Excel
• PeopleSoft
• Accounting software
• Phone etiquette
• HRIS
• 10 Key Data Entry (10+ years)
• Auditing (10+ years)
• Analysis skills
• Working with geriatric patients - Geriatric patient experience (3-5 years)
• General Ledger Accounting (10+ years)
• Bookkeeping
• Communication skills
• Benefits administration
• Account Reconciliation
• SAP (5 years)
• Human resources
• Management
• Project management
• General Ledger Reconciliation (10+ years)
• ADP
• SAP ERP
• Data entry
• Accounts Receivable (10+ years)
• Caregiving
• Financial services
• English
• Supervising experience
• Journal Entries (10+ years)
• Accounting (10+ years)
• Bank Reconciliation
• Business requirements
Certifications and Licenses
CDL A
Additional Information
Qualifications
20 plus years of payroll/general ledger experience. 10 years of Kronos auditing and data corrections.
10 years Hospital Billing and Collections for Outsourced staff. 2 plus years as Benefit Coordinator.
ADP/Horizon/SAP
Shiftwise
Peoplesoft
Iris
Computer Skills
Word, Excel, 10 key
Good communication skills
Support service experience
Customer service experience