Shelly Matlock
Three Rivers, CA *****
******.*******@*****.***
Objective:
Motivated and reliable individual seeking an entry-level administrative position to utilize strong organizational skills, attention to detail, and a commitment to providing excellent support to office teams and clients
Skills:
●Customer Service
●Communication
●Leadership
●Critical Thinking
●Interdepartmental Coordination
●Conflict Resolution
●Time Management
●Microsoft Office Suite
●Data Entry
●File and Records Management
●Multi-line Phone System
Organization
Experience:
●Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
●Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
●Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
●Prepare and review operational reports and schedules to ensure accuracy and efficiency.
●Set goals and deadlines for the department.
●Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
●Conduct classes to teach procedures to staff.
●Use computers for various applications, such as database management or word processing.
Employers:
02/2024 to 10/2024 Delaware North Sequoia Site Programs/Housing Manager Sequoia, Ca
05/2021 to 11/2023 Delaware North Sequoia Retail Manager Lodgepole Sequoia, Ca
02/2015 to 05/2021 Delaware North Sequoia Executive Administrative Assistant Sequoia, Ca
01/2012 to 02/2015 Comfort Inn Suites Sequoia Assistant General Manager Three Rivers, Ca
01/2005 to Present Alley-Cat Productions Inc Owner/Operator Three Rivers, Ca
06/2005 to 05/2007 Equiprime Mortgage Company Office Manager /Loan Agent Merced, Ca
Education:
Savannah High School High School Diploma