Seasoned Customer Service Professional with 10+ Years Experience
Resume:
Marilyn Harris
****************@*****.***
Objective
Friendly and dependable Customer Service Professional with over 10 years of experience assisting customers, resolving issues, and ensuring satisfaction. Seeking a part-time customer service position where I can bring my communication skills and problem-solving abilities to support a positive customer experience.
Key Skills
Excellent verbal and written communication
Strong problem-solving and decision-making abilities
Experienced in handling inquiries, refunds, and order processing
Highly organized and detail-oriented
Proficient in multitasking and working in fast-paced environments
Professional Experience
Customer Service / Accounts Receivable Manager
Vapur Inc August 2024 – Present
Respond to customer inquiries and resolve account issues with professionalism.
Manage billing, payments, and returns, ensuring accurate records.
Maintain a high level of customer satisfaction through prompt service.
Travel Coordinator / Customer Service Supervisor
Western Computers – Oxnard, CA January 2012 – July 2024
Coordinated travel and logistics for over 100 sales personnel.
Communicated effectively via phone, email, and live chat.
Managed booking changes, cancellations, and special travel needs.
Owner / Manager
Healthmaster – Vitamin Guy – Los Angeles, CA February 2002 – 2012
Led a team in customer sales and distribution of health products.
Handled customer concerns and provided training to improve service.
Built strong vendor relationships and ensured smooth operations.
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