Logistics and Case Management Specialist Seeking Immediate Start
Resume:
Amy Greenwell
**** *********** ***** ***** ******** Profile:
Pewee Valley, Kentucky 40056 https://www.linkedin.com/in/amy-greenwell
*********.*******@*****.***
FedEx Ground Corporation
12900 Plantside Drive
Louisville, KY 40299
Company Code: 11649
Package Handler
Dec. 2024 – Current
Prepare, sort & load packages in a warehouse. Sort packages by destination on a conveyor belt by scanning each package with a handheld scanner to determine which van the package needs to be loaded on to. Scan the package to the correct van for tracking purposes and manually load the package to the appropriate van and in the appropriate spot within that van. I work flexible hours with start times ranging from 1:00am to 5:30am depending on the volume of packages that need to go out that day. I do a lot of manual/physical labor, physical stamina, attention to detail and a lot of teamwork. I currently work outbound, loading packages on vans that need to go out and be delivered locally.
PharmaCord, LLC
150 Hilton Drive
Jeffersonville, IN 47130
Case Manager
March 2023 - Dec. 2023
In office position specializing In pharmaceuticals. Drug: VOWST/Ser 109 for patients who were suffering from c.diff Infections. Worked with specialty pharmacies to get patients access to medication VOWST. Interacted directly with patients and/or patient reps, physicians, dr offices, hospitals & insurance companies to get required information so we can screen patients to see If we can get them approved for VOWST medication. I had KPI’s to adhere to, quality standards that had to be met and patient response times to adhere to.
Left job, officially resigned Dec. 2023 to take some time to work on some personal Issues that was Interfering with my 11:30am - 8:00pm work schedule.
Fresenius Medical Care North America / Azura Vascular Care
920 Winter Street
Waltham, MA 02451
AR Specialist
Sept. 2021 - Jan. 2023
Remote position specializing in medical billing, denial, and patient collections. Handled billing for Medicare, Medicaid, Commercial Insurance and Workers Compensation claims. Researched and identified root causes of insurance denials, sent appeals to payors, knowledgeable on medical billing process, clearinghouses and the RCM Process. Collaborated with providers, insurance companies, patients and social workers to resolve outstanding financial ob insurance companies, patients and social workers to resolve
ligations and submitted or set up payments from insurance companies and/or patients. Obtained correct and updated insurance and patient demographics to bill patients and insurance correctly. Read and submit EOB's, patient medical records, referrals, verified insurance and familiar with medical billing coding (reading ICD-10 codes & posting or applying adjustment codes). Focused on ambulatory, inpatient and outpatient acute kidney dialysis care.
Cynote Inc. / Amsurg
1A Burton Hills Blvd.
Nashville, TN 37215
AR and Patient Self Pay Collection Specialist
April 2021 - Aug. 2021
Remote position specializing in medical billing, denial, and patient collections. Handled billing for Medicare, Medicaid, Commercial Insurance and Workers Compensation claims. Researched and identified root causes of insurance denials, sent appeals to payors, knowledgeable on medical billing process, clearinghouses and the RCM Process. Collaborated with providers, insurance companies, patients and social workers to resolve outstanding financial obligations and submitted or set up payments from insurance companies and/or patients. Obtained correct and updated insurance and patient demographics to bill patients and insurance correctly. Read and submit EOB's, patient medical records, referrals, verified insurance and familiar with medical billing coding (reading ICD-10 codes & posting or applying adjustment codes). Focused on collecting patient liability and responsibility after insurance has processed and paid. Called patient to set up payments or work out a payment arrangement. Reviewed patients account to make sure insurance and adjustments were applied correctly.
TalentBridge / Bennett & Bloom Eye Care Center
AR Specialist
Sept. 2020 - Dec. 2020
In person, Contracted position specializing in medical billing, denial, and patient collections. Handled billing for Medicare, Medicaid, Commercial Insurance and Workers Compensation claims. Researched and identified root causes of insurance denials, sent appeals to payors, knowledgeable on medical billing process, clearinghouses and the RCM Process. Collaborated with providers, insurance companies, patients and social workers to resolve outstanding financial obligations and submitted or set up payments from insurance companies and/or patients. Obtained correct and updated insurance and patient demographics to bill patients and insurance correctly. Read and submit EOB's, patient medical records, referrals, verified insurance and familiar with medical billing coding (reading ICD-10 codes & posting or applying adjustment codes). Focused on eyecare health and patient liability and responsibility after insurance has processed and paid. Reviewed patients account to make sure insurance and adjustments were applied correctly.
KORT Physical Therapy / Select Medical
CSS-Customer Service Specialist
Feb. 2019 - Aug. 2020
In person position specializing in medical billing, denial, and patient collections. Handled billing for Medicare, Medicaid, Commercial Insurance and Workers Compensation claims for several physical therapist
and occupational therapist in KY & IN. Submitted charges based off Physical and Occupational therapist notes. Researched and identified root causes of insurance denials, sent appeals to payors, knowledgeable on medical billing process, clearinghouses and the RCM Process. Collaborated with providers, insurance companies, patients and social workers to resolve outstanding financial obligations and submitted or set up payments from insurance companies and/or patients. Obtained correct and updated insurance and patient demographics to bill patients and insurance correctly. Read and submit EOB's, patient medical records, referrals, verified insurance and familiar with medical billing coding (reading ICD-10 codes & posting or applying adjustment codes). Focused on PT & OT health and patient liability and responsibility after insurance has processed and paid. Reviewed patients account to make sure insurance and adjustments were applied correctly.
Baptist Health Medical Group
Accounts Receivable Team Lead
Sept. 2014 - Dec. 2018
In person position specializing in medical billing, denial, and patient collections. Handled billing for Medicare, Medicaid, Commercial Insurance and Workers Compensation claims for several in-patient, out-patient, Urgent Care Centers, hospitals, dr. offices associated with Baptist Health Care and services from urgent and emergency care to geriatrics and pediatrics care.
Submitted charges based off Physical and Occupational therapist notes. Researched and identified root causes of insurance denials, sent appeals to payors, knowledgeable on medical billing process, clearinghouses and the RCM Process. Collaborated with providers, insurance companies, patients and social workers to resolve outstanding financial obligations and submitted or set up payments from insurance companies and/or patients. Obtained correct and updated insurance and patient demographics to bill patients and insurance correctly. Read and submit EOB's, patient medical records, referrals, verified insurance and familiar with medical billing coding (reading ICD-10 codes & posting or applying adjustment codes). Focused on office visits, emergency care, scheduled surgeries, sleep apnea services. Worked with patients for patient liability and responsibility after insurance has processed and paid. Reviewed patients account to make sure insurance and adjustments were applied correctly.
Firstsource
Claims Processor
July 2009 - Aug. 2014
In person, processing insurance claims as a third party. I processed UB04 claims and HCFA's by reading and paying claims based off the providers contracts with the insurance company. I worked on the Kaiser Permenente account as well as Anthem BCBS Facets account. I processed and paid claims based off contracts for Kaiser but For Anthem BCBS I used Citrix and processed Facet claims as a claims processor paying claims based off contracts then I advanced to being a team lead for the Anthem BCBS Facets Team where I learned the system from trainers who came down from NY and I trained incoming and current employees. This was a new account for Firstsource so I helped set this account up and get it going by participating in conference calls, performing internal audits and kee ping the Facets team up to date with any training and/or quality updates. I trained groups/classes of people as well as individuals. I trained groups/classes of people as well as individuals. I was paid on a Matrix scale when processing claims, therefore when a position was open within Baptist Healthcare I left Firstsource.
Anthem BCBS
Data Entry
Oct. 2002 - July 2004
RCM/Doc Management Dept. scanning and entering information from paper claims into the Anthem system for processing purposes. Expected to meet quality and production goals.
Education
South Oldham High School
Crestwood, KY 40014
Aug. 1995 – June 1999
Sullivan University
Louisville, KY
July 1999 – March 2004
*No Degree Obtained
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