Customer Service Advocate & Prospective Early Childhood Educator

ENDIA BOOKHART

*** ******* **., ********** ** ***10

(Home) 717-***-**** (Mobile) 717-***-****

***********@*****.***

TEAM ASSOCIATE AND CUSTOMER SERVICE ADVOCATE

An exceptional customer service advocate who provides care and quality service that I will represent for any company. I am a team player who works hard and believes in one team and have always assisted in areas that need additional help. I am passionate in helping the elderly and children and I consider myself a dependable individual who wants to pursue a career in the education field teaching.

PROFESSIONAL EXPERIENCE

Chuck E. Cheese, Harrisburg PA

06/2018- 2020 (closed due to Covid-19)

Lead Party Host

●Provided details of prices for party packages, party coins and cater to patrons having parties.

●Verified each child entering with a legal guardian that enters and exits the facility.

●Help kitchen associates with cooking, orders and serving food to patrons.

●Train new party hosts on how to present and speak to patrons inquiring and having a party.

●Ability to handle irate customers and consult management for unresolved issues.

●Provided exceptional customer service and assistance in other areas where there were shortages.

●Work registers for patrons buying goods and games.

Ecumenical Retirement home, Harrisburg PA

06/2020- Present

Personal Care Assistant

●Provided care towards residents’ such as bathing, feeding, clothing

Medication Associate

●Provide their prescribed medication throughout the day

Paladar Latin Kitchen & Rum Bar, King of Prussia PA

Host

Assigned customers to tables to enjoy food and drinks

Clean tables when needed extra hands

Answer phone calls for reservations and questions

EDUCATION

Central Dauphin East High School

Graduate 2020

Cheyney University

01/2023- Present

Early Childhood Education

Junior

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