Healthcare Support Specialist and Administrative Assistant

EVELYN ABDULLAH

P.O. Box **** · Aston, Pa. *****

610-***-**** - ******@*******.***

Professional Summary:

To be an employee of at your facility.

**** - **** ********** ****** ********* Services, Norristown, Pa. 19401 Unit Secretary – At a Crisis Facility – Daily responsibilities are too complete admissions and discharges. Document vital signs and dietary needs. Ensuring patient care is in accordance with all nursing policies and procedures including maintaining a safe therapeutic environment by conducting unit rounds, checking infection control precautions, 1:1 observation as needed, address medical/behavior concerns and ADL. Answer all phone calls, take, and send messages to all staff and clients. Responsibility for accurately documenting information related to patient’s treatment such as lab work, vital signs, and other information. Keep client donations room neat and clean. Make patients aware of distance safety.

2018 – 2021 Crozer Keystone Health System, Chester, Pa. 19013 Patient Care Associate – Provide basic clerical and secretarial support to Ambulatory Mental Health Division. Performs duties in support of the Medical Center mission to ensure the highest quality of client care in an economically sound and efficient manner. This position serves adults and children. Proficiently operates word processing equipment, edits, formats, prints, and revises letters, memos, statistics tables, reports, forms and label and others printed material as evidenced by quality of finished products. Establishes accurate financial liability with consumers according to State guidelines, as evidenced by review of records. Files material in consumer charts in accordance with standard procedures and time period. Interacts with patients and visitors. Willingly and readily assists all internal and external customers as needed, looking beyond individual scope of service. Always talk on the telephone in a courteous professional and service- oriented manner. Work as an initiative-taker. Participates in the quality improvement process of the Department and Medical Center.

1998 –2019 Home Depot, Primos Secane, Pa. 19046

Cashier – Part time Greet all customers and provide them with assistance. It is essential for the customer to understand their needs or projects and to help solve their issues, educate the customer. Offer Warranties or sales associates for customers. Fully pack down items to keep shelves fully stocked. Keep the working area neat and clean. Follow safety policies and procedures. Identify safety hazards, report violations, and encourage others to work safely, stay current on licenses and HHM standards. 1987 – 2005 Thomas Jefferson Hospital, Philadelphia, Pa. 19107 MRICU/MRICU Units – Unit Secretary Performs clerical duties on the nursing units including admissions, transfers, and discharges of patients to and from the unit for any type of testing. Communicate STAT orders to department staff. Answer phones, receive and deliver messages, Transcribing physician orders and consultants also ordering medical equipment from the inside and outside vendors. Scheduling transportation and repairs of any equipment also schedule housekeeping for cleaning of rooms. Call for linens and any requested for durable medical equipment and other items needed. 1998 – 2016 Norristown State Hospital, Norristown, Pa. 19401 Risk Management Department - Clerical Supervisor I, Performance Improvement Department Supervising clerical functions of the hospital’s Performance Improvement Division and responsible for clinical functions associated with any of the Performance Improvement Programs of the administrative and the clinical departments of the hospital. Comply with all HIPPA Laws. Collect, maintain, analyst, input data and report data.

Education:

08/2019 – 12/2020 Temple University Real Estate Institute 10/2011 – 07/2014 Gwynedd Mercy University associate degree–Business SKILLS:

Office Manager Talking with Vendors

Risk Management Safety Policies

Data Entry Microsoft Office, Excel

Customer Service Leasing

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