Customer Service Professional with 10+ Years Experience
Resume:
MELISSA
ZAMORA
********************@*****.***
Wichita
CONTACT
SKILLS
• Medical terminology knowledge
• Vital signs monitoring
• Clinical documentation
• EMR / EHR
• HIPAA compliance
Experienced in healthcare support and customer service, bringing expertise in vital signs monitoring, clinical documentation, and HIPAA compliance. Skilled at building strong relationships and ensuring efficient operations. Offering abilities in medical terminology and EMR/EHR systems to enhance patient care and administrative tasks. PROFESSIONAL SUMMARY
Medical Assistant
Sonobello, San Antonio, TX
Customer Service Cashier
7eleven, Universal City, TX
Customer Service Representative
Anamolly squared, Wichita, KS
EXPERIENCE
November 2010 - February 2013
Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
•
• Documented medical data in patient charts, facilitating accurate records. Prepared examination rooms for incoming patients by stocking necessary
• materials and ensuring cleanliness of the room prior to patient arrival. April 2014 - August 2015
Maintained high standards of customer service during high-volume, fast-paced operations.
•
• Performed store opening and closing duties as required. Built positive relationships with customers by providing friendly and helpful
• service.
February 2020 - May 2023
• Handled customer complaints and inquiries in a courteous and efficient manner. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
•
Developed strong customer relationships and loyalty through effective
• communication.
References available upon request
REFERENCES
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