Flight Attendant Seeking Service Role in KC

Holly Burns

Flight Attendant

504-***-**** *************@*****.*** Dallas, Texas, United States

Flight Attendant

Omni Air International (OAI)

Jan 2024 - Present

Experience

Provide outstanding customer service, addressing inquiries and resolving issues promptly to enhance customer satisfaction. Conduct regular inspections and maintenance of emergency equipment to ensure compliance with safety standards and operational readiness.

Participate in pre-flight briefings to ensure all crew members were informed about flight details, safety protocols, and emergency procedures.

Flight Attendant

Air Wisconsin

Aug 2023 - Mar 2024

Ensured the safety and comfort of 50 passengers as sole flight attendant by conducting pre-flight briefings and safety demonstrations. Managed in-flight service including snack distribution and beverage service, resulting in a high level of passenger satisfaction. Executed the handling of in-flight sales transactions accurately and efficiently.

Production Assistant

Film & Television

Aug 2018 - Jul 2023

Provided costume department support on NCIS: New Orleans and American Crime Story: Impeachment through assisting costumers with daily-tasks and adapting to time conscious situations. Organized and delivered returns, coordinated donations, maintained continuity documents, handled P-Cards, cash, and receipts with 100% accuracy.

Liaised between directors, producers, and talent to ensure clear communication.

Tour Guide

University of Missouri Visitor Relations

Jan 2015 - Jul 2018

Developed and led engaging and informative tours, ensuring a memorable experience for visitors.

Facilitated group discussions and interactions, enhancing visitor engagement and satisfaction.

Provided detailed historical and cultural knowledge, tailoring presentations to diverse audience interests.

Summary

Results driven professional with

a strong record of delivering

exceptional customer service in

dynamic, high-pressure settings.

Skilled in communication,

conflict resolution, and

fostering a welcoming and

collaborative environment.

Background includes hands-on

experience in film production

and campus engagement as a

university tour guide,

demonstrating adaptability,

composure, and a talent for

connecting with diverse

audiences. Inspired by growth

and driven by a genuine

dedication to helping others.

Seeking opportunities to

contribute to an innovative and

team-oriented environment.

Cultural Knowledge

Expert

Skills

Customer Service

Expert

Conflict Resolution

Expert

Engagement

Strategies Expert

Team Collaboration

Expert

Adaptability

Expert

Communication

Skills Expert

Spanish - Study Abroad Program

University of Alicante

2017 Alicante, Spain

Education

Communication - Bachelor of Arts (BA)

University of Missouri

2014 - 2018 Columbia, United States

Certifications

FAA Cabin Crew Safety

Training

CPR & First Aid Certified

Crisis Management Training

Contact this candidate