Truck Mechanic Field Service & Diagnostics Expert

RICHARD CUERA

Quezon City, Philippines ****/ 096********/ *******.*****@*****.***

Motivation

Reliable skilled in completing field service tasks with strong focus on safety and productivity . Interprets requirements and written instructions to drive prompt completion of maintenance and repair needs. Proven record of consistent satisfaction. Hardworking technician versed in responding to service calls. Applies exceptional troubleshooting and diagnostic skills to quickly identify problems and develop solutions.

EXPERIENCE

06/2013 TO 9/2022 Field Service Mechanic

Man Automotive Concessionaires Corporation

Quezon City Philippines

Used active listening to comprehend customer requirements and find appropriate recommendations and resolutions

Communicated with customers to determine needs and nature of service required.

Inspected and troubleshot equipment failures, finding swifts resolutions by repairing or replacing parts.

Managed own workload using strong time management and organizational skills to prioritized tasks and complete multiple customer appointments every shift.

Performed regular routine maintenance on company vehicles, tools, and equipments used in the field.

Kept keen knowledge of industry innovations and trends maintaining up-to-date knowledge of technical equipments.

Using diagnostic tools to identify issues and assess resolutions with available information.

Collaborated with other techinicians to solve technical problems and find solutions to customer issues.

06/2022 to I currently Service Techinicians

work here Royal Cargo Inc. – Paranaque City, Philippines

Formulated and submitted service reports to inform management regarding developments and updates.

Monitored, controlled and carried out fault diagnosis and repairs with accuracy, enhancing productions.

Read and interpreted manuals to follow specifications and apply best practices.

Documented service repairs and customer information on database to track history and maintain accurate records

Advised customers to purchase quality hardware devices to promote long-lasting performance.

Repaired and replaced broken -down equipment to maintain strong device and avoid work disruptions.

Examined service history and provided initial inspection to identify issues.

Addressed emergency repairs to manage smooth workflow and avoid future occurences.

Using diagnosis tools to identify issues and assess resolutions with available information.

Collaborated with other technicians to solve technical problems and find solutions to customer issues.

SKILLS

Mechanical assembly

Professional manner

Highly motivated

Active listening

Parts replacing

Safety inspections

Power supply wiring

Self -inspection

Customer satisfaction

Project risk assessments

Machinery safety checks

Problem-solving

Self-disciplined

Emotional support and companionship

Time Managements

Strong work ethic

Math abilities

Vigilant and alert

EDUCATION

10/2011 TO 10/2013 Vocational graduate 1 year diesel mechanic

ST. John Technological Institute University of the Philippines

Quezon City, Philippines

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