Administrative Support Specialist with Dispatch Experience

Julie Damato

**** ********* **** • Maxwell, TX **656

512-***-****

Objective

Dedicated and adaptable professional seeking to leverage strong administrative, communication, and organizational skills gained through experience as a dispatcher, homemaker, and administrative support staff. Eager to contribute to a dynamic team environment with attention to detail and a commitment to efficiency. Professional Experience

• TDCJ – Kyle, TX

Administrative Support / Clerical Assistant 2025 – Present

• Managed multi-line phone systems and provided accurate information to callers, including inmate families.

• Maintained precise inmate count records and ensured data accuracy through daily audits.

• Processed and filed release paperwork for paroling inmates and updated Microfocus database with housing, visitation, and job changes.

• Prepared and distributed move slips, correspondence, and official reports.

• Created, organized, and archived inmate files for incoming and outgoing populations.

• Supported communication between units by scanning, emailing, and routing documentation.

• Demonstrated strong time management skills in a high-volume, detail-driven environment.

• Homemaker – Austin, TX

2013 – 2025

• Oversaw budgeting, scheduling, and daily household operations.

• Developed strong multitasking, planning, and problem-solving abilities.

• Maintained efficient management of responsibilities in a dynamic environment.

• Dispatcher – Blackman Mooring, Austin, TX

2009 – 2013

• Received and prioritized incoming service requests, dispatching appropriate personnel.

• Coordinated logistics and scheduling to ensure prompt client service.

• Communicated effectively with customers and technicians to resolve service issues quickly.

• Maintained detailed records of calls, assignments, and follow-ups. Skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

• Strong written and verbal communication skills

• Excellent organizational and time management abilities

• Ability to multitask and adapt in fast-paced environments

• Typing speed: 55 WPM (raw)

Education

GED, 1996

Capital City Careers, Austin, TX – Legal Assistant Program

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