Seasoned Medical Assistant with Leadership Expertise

shevinee “sheryl” johnson

medical assistant

704-***-**** *****************@*******.*** Charlotte, NC

Career Summary

Experienced and compassionate Medical Assistant with over 20 years of hands-on clinical and administrative experience in internal medicine, pediatrics, nephrology, and urgent care settings. Proven ability to lead teams, train new staff, and deliver high-quality patient care. Skilled in electronic health records (EHR), insurance verification, patient scheduling, and administering injections and infusions. Known for strong organizational skills, attention to detail, and a commitment to maintaining patient confidentiality and comfort. Seeking to contribute expertise and leadership in a dynamic healthcare environment.

Education and Certification

Medical Office Assistant Diploma King’s College 2000

Work Experience

Medical Assistant (Anchor) Novant Health Go Health Urgent Care Jan 2022- Aug 2025

●Provided job duties as a Lead MOA such as conducted training of new employees

●Checked in patients, verified insurance, and received copays.

●Took patients’ vital signs and administered injections.

Medical Assistant Pineville Pediatrics Oct 2018- Dec 2021

●Reviewed medical charts and vital signs.

●Operated all medical software.

●Prepared examination rooms and ensured supplies are stocked.

Medical Assistant Metrolina Nephrology Associates Nov 2003-Oct 2014

●Administered clinical assessments of patients.

●Delivered iron infusions, EPO/Wellness vaccinations.

●Managed Electronic prescriptions to pharmacies.

●Trained new employees.

Medical Assistant Supervisor Metrolina Urology Clinic Oct 2001-Sept 2003

●Supervised, trained, and evaluated medical assistant (MA) staff.

●Coordinated onboarding, ongoing training, and performance assessments.

●Ensured MAs follow clinical protocols and maintain high standards of patient care.

Medical Assistant CMC Internal Medicine Mar 2001-Oct 2001

●Scheduled patients’ procedures efficiently.

●Maintained the sanitation and stocking of offices.

●Clinically Assessed patients.

abilities & skills

Patient Scheduling & Appointment Coordination

Electronic Health Records (EHR) Management

Insurance Verification & Billing Support

Professional Phone & Front Desk Etiquette

Medical Terminology & HIPAA Compliance

Data Entry & Record Keeping

Customer Service & Conflict Resolution

Multitasking in Fast-Paced Environments

Collaboration with Clinical & Administrative Staff

Time Management & Organizational Skills

Aerobic/Anaerobic Collection

Phelbotomy

Medical Supply Ordering

BLS/CPR Training

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