Project Manager
Resume:
MONICA SATYANI
Technical Project Manager
******@*********.***
SUMMARY:
●Having around 11 years of solid IT experience in various disciplines, donned various hats, and served in various capacities as Senior Project Manager, Technical Program/Project manager, Business Analyst, Scrum Master, Architect, Project Lead, SME.
●Have 6 years of Program Management experience of putting together roadmaps and strategies.
●Implemented projects related to security, Cloud, Mobile, Web App, Health & Safety (risk and compliance management application), handled numerous integrations, Access Management, Artificial Intelligence, business process improvements, Implementing infrastructure, and handling content Management Systems, OCI
●Direct reports to, Director, Technical program managers, Member of PMO org by following PMBOK practices.
●Good track record as technical project manager. Executed various projects using Agile, Waterfall, and hybrid methodologies.
●Acts as liaison between leadership, product/business teams, various technology teams, operational teams, and multiple vendors.
●Responsible for accomplishing goals of multiple projects/programs/leadership initiatives simultaneously in the stipulated timelines and budget.
●Quick learner of new technologies and can grasp new domain areas, flexible, adapt to the new work environment and work culture. Has excellent verbal and written communication skills, presentation skills, and negotiation skills.
●Performed Due-diligence, Gap Analysis, Discovery, System Study, Business Requirements, Road Map & Recommendations, and created other Project documents for the executive committee.
●Worked with Software Engineer, Data Scientist teams for gap analysis, requirement gathering.
●Responsible for Integration management, Risk management, Scope management, Time management, Cost management, Quality management, Resource planning & Management, Communication Management, Stakeholder management, and onsite-offshore coordination.
●Experienced in SOW, RFP, Contracts. Have involved in SLA’s
●Responsible for daily Scrum Stand-up, Sprint Planning, maintained Sprint Backlogs, Sprint Retrospective, Sprint/Scrum Ceremonies, provided Sprint Demos to stakeholders on the shippable product and calculate Sprint Velocity, Create User Stories in Jira/related tools, and update project documentation in a timely fashion.
●Conducted Scrum ceremonies religiously.
●Responsible for end-to-end project delivery, Create Architecture Documents, Architecture implementation/ development/ UAT, and production of software with different domains. Perform Code review, Ensure Best Practices are adhered to, and project teams.
●Worked on SQL for 6 years.
●Have good knowledge using tools like Power point, excel, Jira, Project tools, SharePoint, OneDrive and many.
●Experienced in 7 years of stakeholder management and third-party vendor management.
●Worked on DeVops projects (end to end along with SLA’s implementation with teams), UI/UX design projects, Prototype implementations.
●Worked with Data center teams and stakeholders.
●Made sure Risk regulatory compliance is followed along with governance, relevant laws and regulations and internal audits.
●Experience in IAM and okta, disaster recovery, Migration Projects
HIGHLIGHTS:
●Primary Skills:
oAgile Project Management, Technical Project Management, Business Analysis, Infrastructure, Salesforce, Budgeting, Networking
oCertifications: Project Management (PMP), Scrum Master, Business Intelligence (BI), Business Process Management (BPM), Salesforce administrator, Salesforce developer
oSharePoint 2013, 2010 & MOSS 2007, .Net
●Additional Skills:
Software Engineering Practices: Azure Cloud, Azure DevOps DLP, EDR, SOC, Network Security, Active directory, VM’s, Integrations, DevOps, Architecture diagrams, user workflow, UI/UX and API interactions, Switches, Firewall rules, SharePoint, G-suit, Data Management, Data Governance, Data Quality domains, Data profiling (DP), STTM, Dashboard Building, Pipeline Building, ERP, EPM, EDM, OIC, Hardware Projects, Orchestration, Integrations, automation, Oracle cloud infrastructure (OCI), SOM
TECHNICAL SKILLS:
Languages: SQL, C, HTML
Database Management: Oracle 10g, MS SQL server, MS Access
Environment: Windows Services, Jira, Unix/Linux
Tools: Excel, SharePoint, Tableau, SAP Business Objects, Quip, Project tool, ATOM, Task tool, Dropbox, MS Visio, WIX, Power BI, Adobe Workfront, FMEA (Lean/Six sigma tool), Process mapping, FT Tx (GPON), HFC (DOCSIS), p6, Adobe Workfront, Confluence, Clarity, Rally, Ieval, Wrike, Box, Numbers, Radar 8, Slack, Keynote, Miro, BBEdit.
Other: MS Office suite, MS Project, JIRA, HP ALM and Web tools 2.0, SAS, Interactive prototypes, OCI, Chorus,
Certifications: Project Management (PM), Business Intelligence (BI), Business Process Management (BPM), Salesforce administrator, Salesforce developer
EXPERIENCE:
Technical Project Manager Apple INC– Fremont, California June 2023 – Till Date
Roles & Responsibilities:
Worked in SAP Development as a Project Manager.
Handled SAP Development project such as SAP Work Zone development (Front end migration project/Cloud migration).
Make sure communicate with Stakeholders, Development team, QA testing team, Infosec team, End Users.
Making sure Infrastructure is stood up by coordinating with cross functional teams.
Assigning tasks to teams and making sure they are progressing.
Worked on strategy building and published on Chorus Page.
Cross functionally coordinated all the tasks that needs to be done by teams.
Made sure Kickoff decks are presented to initiate project effort.
Worked as Agile coach and did sprint planning including daily standups, Testing standups, reviews/Demos and Retrospective Sessions.
Maintain Project Schedule/Plan, WBS, Issue logs, RACI, Risk tracker, Meeting Minutes and Status reports/Executive Reports.
Conduct AD-hoc meetings as per need.
Writing test strategies by collecting information from functional teams on Ieval dashboard.
Technical Project Manager Lam Research– Fremont, California FEB 2022 – June 2023
Roles & Responsibilities:
Worked in Corporate functions team as one of the PMO.
Handled Devops, HR payroll, SAP User Enhancements/Upgrades, Migration projects end to end
Involved in all phases of the project lifecycle (till maintenance phase)
Communicate progress and roadblocks to stakeholders, including executive management and made recommendations to remove roadblocks leading to on-time and on-budget delivery of project.
Best practices for project are discussed with PMO director to ensure project is following right procedures for the org.
Maintain project schedules, work breakdown structures (WBS), issue/decision logs, meeting summaries and status reports to ensure effective, ongoing communications across all team members.
Collaborate effectively with product and program managers to ensure project deliverables remained on track and aligned with business goals and expectations.
Analyze product portfolio data to identify areas for improvement in implementing the improvements. Contributed to an innovative solution that resolved business problems without compromising release readiness, budget, or deadline.
Worked as an Agile transformation coach/consultant where Scrum techniques were applied along with some SAFe principles.
Organize and facilitate overall Release and Sprint planning including daily stand-ups, reviews/demos, and retrospectives.
Implemented Waterfall methodology for one of the projects.
Focus primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team. Place substantial efforts on team member role training, time-boxing and providing strong metrics (KPI’s) for all players.
Responsible to remove impediments, as the project rely on the data from multiple departments, hence requiring constant, effective communication to unblock the team and make sure the team remains on task at hand.
Facilitate meetings to iron out blockers, conducted JAD sessions with the Product owner and other stakeholders on regular basis and help the team to make better use of this time and estimate more effectively, thus ensuring a healthy sprint progress.
Made sure Risk Registers by meeting weekly with vendor.
Conducted Data Mapping and Brainstorming sessions.
Kept the teams focused on the sprint priorities, business values, and protecting team from over-committing.
Communicate team status/progress via Release/Sprint Burndown charts, Story Acceptance rate and defects and make sure the stakeholders are aware of what is going on.
Frequent follow up and friendly reminders to the team on updating tasks on daily basis for more accurate reporting.
Made sure Project documents are updated and shared with team according to phases.
Conduct Steering Committee meetings every month to make sure sponsors/leadership is up-to date regarding projects.
Technical Project Manager Facebook– Menlo Park, California DEC 2018 – FEB 2022
Roles & Responsibilities:
Planning and Implementing (GSST) global Information Security projects part of Cybersecurity.
Handled DevOps, Healthcare, Artificial Intelligence, Access Management, Datacenter, Infrastructure, Network (LAN/WAN), Software/hardware, Enhancements/ UI/UX design projects, Enhancements, Migration, Business process improvement projects end to end.
Created Business Requirement Documents by facilitating the meeting with stakeholders and technical team members.
Creating roadmaps and strategies for programs and presenting executive summaries to leadership.
Defining project scope, deliverables, resources, tasks, and goals.
Responsible for making project plan, scheduling, and timeline (giving deadlines to teams).
Prepared meeting agenda, materials, and PowerPoint presentations as well as organized the project’s Kick-Off Meeting.
Tracked and managed contemplated change notices and change orders in the database.
Working cross functional with business and technical stakeholders. Driving product development.
Managing stakeholders and vendors. Communicating effectively by collaborating with them.
Determining, documenting, and improving gaps to benchmark operational level capabilities of business process.
Gathering requirements from stakeholders and documenting BRD, FRD, Project charter.
Collecting data, metrics and KPI's and use patterns for analyzing risk assessment of projects.
Handling risk registers for all projects in design and selection phase.
Analyzing and documenting user scenarios. Documenting test strategy, test scenarios.
Documenting use case, UML diagrams and final deployment pipelines (system topology and data flow diagrams).
Conducting meetings to make sure to track project status, deliverables, and reporting.
Planning and Conducting User feedback sessions (UAT sessions), brainstorming (workshops) sessions for finalizing product evaluations (Quality assurance).
Responsible for PO filing with budget code provided by PM and tracking them. Filing accruals.
Created and generated reports on project status, project schedule, project budget and resource reports on weekly and monthly basis.
Had been a member of Steering committee for presenting monthly executive summaries for every Project.
Facilitating in installation of systems and training, demo sessions for users.
Performing activities at Admin level for applications.
Collaborated with Data Scientist team for analysis.
Design templates for strategic solutions. Responsible in maintaining PM repository and documenting.
Collecting SOW and NDA from vendors. Have handled SLA’s and MEA’s.
Handled various vendors for large program from initial product demos till large deployment.
Documenting business requirements and creating, triaging tickets. Assigning tickets/tasks to the right POC/Teams by assigning them a deadline
Performing root cause analysis by troubleshooting and fixing the issues and/or escalating it to the senior level support.
Document/Resolve issues received from clients or escalate failures as needed management systems and follow up with respective teams for client resolution.
Good experience on uploading license on windows servers, upgradation of servers, by working along with vendor tech support.
Worked on High Performance Computing Project which also involves hardware.
Published policy wiki and preventive measures to reduce recurring issues.
Responsible for managing data projects that need Data Integration, BI Analytics, KPIs and ad-hoc Reporting project initiatives.
Oversight and management for projects for implementing following like Data Lake, Data Warehouse (ETL), Data Pipeline building, Tableau dashboard building reporting.
EDUCATION:
University of Illinois at Springfield, IL Aug’16-May’18
Master of Science (M.S.) in Management Information Systems GPA: 3.67
Business Analyst Global Logic Ltd.– Hyderabad, India FEB 2014 – MAY 2016
Roles & Responsibilities:
Performed requirements gathering from the business users of the system while adhering to SDLC Software Development Life Cycle industry best practices.
●Created and generated reports on project status, project schedule, project budget and resource reports on weekly and monthly basis.
●Simplify requirements for effective execution and outcomes and provide documentations to team.
●Investigate application logs for outage duration, provide application logs to development architects and preparing report on root cause analysis.
●Strong Experience in mission critical Production environment by providing 24x7 diagnostics of issues reported via Application in production, batch monitoring and health check to assure system availability and stable performance.
●Production incident management, trouble-shooting application performance through monitoring ticketing systems and logged message issues.
●Document and resolve issues received from clients.
●Escalate failures as needed in the problem management systems and follow up with respective teams for client resolution.
●Optimize the batch job streams and improve the job performance.
●Ability to be an effective team player and to work under severe time constraints.
●Created templates for risk and change, action items, meeting minutes. Uploaded them in Share point site and took sign off from responsible project manager.
●Identify areas of improvement and conceptualize methodologies.
●Facilitated meetings with the testing team and developer team to map the requirements into test cases and to create the test strategy document.
●Always kept the stakeholders informed about the UAT sessions and made the necessary changes with the developers and the testing team.
Project Coordinator NLC India Ltd.– Chennai, India MAY 2013 – JAN 2014
Roles & Responsibilities:
Monitored and reported project tasks, budget and time using MS Excel.
●Coordinated about project daily status report with Project Manager collecting information from team.
●Conducted minutes-in meetings with various about status updating regarding resources necessary for the power generation project.
●Good Knowledge of ITIL framework and tracking tool like Jira.
●Experience in day-to-day ticketing system and data fix in production.
●Knowledge on Unix/Linux.
●Knowledge on batch monitoring tools.
●Experienced in execution of Software Development Life Cycle (SDLC) from mission statement to product release
EDUCATION:
Sathyabama University, Chennai, India Jul’09-Apr’13
Bachelor of Engineering (B.E) in Electrical and electronics
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